Field Clinical Specialist (Transcatheter Mitral and Tricuspid Therapies)

Edwards Lifesciences Corporation; United Kingdom; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Field Clinical Specialist to join a dynamic team focused on transforming care for patients with structural heart disease. This role involves providing education and support to healthcare professionals on advanced medical technologies, ensuring they are equipped with the knowledge to utilize these innovations effectively. With a commitment to patient-focused solutions, this position offers the opportunity to make a significant impact in the field of cardiology while working in a supportive and inclusive environment. Join a company that values diversity and fosters professional growth through comprehensive training and development programs.

Benefits

Flexible Working Hours

Private Medical Plan

Pension Scheme

Risk Life Insurance

Employee Stock Purchase Program

Comprehensive Wellness Program

Enhanced Sick Leave Benefits

Service Awards

Employee Assistance Program

Onsite Gym

Qualifications

• Experience in medical devices, especially in cardiology or structural heart disease.
• Training and education skills in a clinical/technical environment.

Responsibilities

• Provide education on Transcatheter Mitral and Tricuspid Therapy devices.
• Train physicians and hospital staff on technical matters and procedures.
• Develop and improve training materials based on clinical trials.

Skills

Medical Devices Experience

Cardiology Knowledge

Training Experience

Cath Lab Experience

Communication Skills

Problem-Solving Skills

Attention to Detail

Education

Relevant Degree in Healthcare or Engineering

Tools

MS Office Suite

Imaging Analysis Software

Job description

Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs.

Edwards Lifesciences is leading the way in innovation within our Transcatheter Mitral & Tricuspid Therapies (TMTTs). Edwards offers multiple transcatheter programs aimed at transforming care for many patients suffering from mitral and tricuspid regurgitation.

Due to our continued growth, we are strengthening our team in the UK and have Field Clinical Specialist (TMTT) openings. This role is responsible for providing education and support to physicians on Edwards' leading technologies, device handling, implantation and troubleshooting techniques, and case support.

We currently have 4 openings in the following locations:

• UK - North
• UK - Midlands
• UK - South West to Oxfordshire
• UK - South East

This role is field-based with regular travel required to hospital sites within the assigned region, as well as some national and international travel as required.

How you will make an impact:

• Provide education on all aspects of the technology of the Transcatheter Mitral and Tricuspid Therapy device; including device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support.
• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on one technology.
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
• Responsible for certification of the centres, physicians and other related staff, as well as EW personnel as outlined within EW SOP.
• Validate software and hardware updates in the field as applicable.
• Regularly review clinical support activities, changes in the market and assigned accounts, as well as competitive activity with cross-functional teams (e.g., sales).
• Other incidental duties.

What you'll need (Required):

• Previous work experience in medical devices in an industry or NHS/Hospital clinical role related to Cardiology/Structural Heart Disease.
• Experience in areas such as TAVI, CRM, Electrophysiology, Heart Failure, AAA, cardiac surgery, echocardiography, vascular or another complex device would be desirable.
• Training experience in clinical/technical environment preferred.
• Cath lab experience.

What else we look for:

• Proven expertise in MS Office Suite and ability to operate general office machinery.
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills.
• Good problem-solving and critical thinking skills.
• Moderate knowledge and understanding of cardiovascular science.
• Moderate understanding of cardiovascular anatomy, pathology and physiology including the applications and 'language' of the market and Edwards Lifesciences.
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting.
• Moderate imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.).
• Ability to manage confidential information with discretion.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels.
• Ability to manage competing priorities in a fast-paced environment.

What is it like to work at Edwards Lifesciences in the United Kingdom?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in the United Kingdom also offers the following benefits:

• Competitive Compensation and Benefits package.
• Flexible working hours, remote working.
• Pension Scheme (double matching).
• Risk Life Insurance and Group Income Protection.
• Private Medical Plan.
• Service Awards.
• Enhanced Sick Leave Benefits (Income Protection).
• Employee Stock Purchase Program.
• Employee Assistance Program.
• Comprehensive Wellness Program including health and wellness subsidy, onsite gym, massages, fresh fruit in the office, financial webinars, discount cards and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.