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Join a forward-thinking company as a Sales Support Specialist, where you'll play a pivotal role in enhancing customer satisfaction and supporting the sales team. Your responsibilities will include managing customer inquiries, processing orders, and building strong business relationships. This full-time position offers a dynamic work environment where your proactive approach and attention to detail will be highly valued. Enjoy a competitive salary, generous annual leave, and a range of benefits including a pension contribution and gym memberships. If you are passionate about delivering exceptional service and thrive in a team-oriented setting, this opportunity is perfect for you.
Main purpose of job is to support Merchant sales and Sales team with pricing, customer queries, handling incoming calls and emails and order processing.
Be the first point of contact for new and existing customers by handling incoming customer calls and email enquiries.
Build and maintain positive business relationships, both internally and externally.
Resolve customer queries ensuring a high level of customer service.
Source & price materials.
Create, amend, follow up & close quotations in our CRM system.
Order processing.
Support field Sales Representatives as required.
Role is based full-time at Purley Sales Office.
Experience in the field sales environment.
Must have a pro-active and positive attitude.
Attention to detail with good communication skills.
Ability to work as part of a team.
Ability to use initiative in solving problems.
40 hours per week, Monday to Friday 0800 – 1700, including 1 hour unpaid for lunch.
Annual salary plus the 9% employer pension contribution with Scottish Widows. You may be entitled to the discretionary Annual and Christmas bonuses. Annual leave of 29 days per year, including 8 Bank Holidays.
After a successful probationary period will include: Recruitment referral bonus, ‘Death in Service’ benefit. Company also offers an Employee Assistance Programme which is accessible 24/7 via the YuLife app, a ‘Bike to work’ scheme and special membership rates at various gyms with GymFlex.
All applicants must be eligible to work in the UK. Day Group is an Equal Opportunities Employer.
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