Army - Training Resources Administrator

UK Ministry of Defence; Winchester; On-site; GBP 26,000 - 31,000; Full time

Job summary

The Ministry of Defence is seeking a Training Resources Administrator to support training instructors and trainees at the Defence School of Logistics and Administration in Winchester. This role involves managing course administration, ensuring effective communication, and maintaining training resources.

Benefits

25 days paid annual leave

Highly competitive pension scheme

Personal and professional development

Flexible working patterns

Employee Assistance Programme

Qualifications

• Excellent attention to detail and ability to work independently and as part of a team.
• Good communication skills (both written and oral) are essential.

Responsibilities

• Provide administrative support to Training Instructors and trainees.
• Act as a point of contact for course administration.
• Manage attendance confirmations and course cancellations.

Skills

Attention to Detail

Communication

Time Management

Interpersonal Skills

Tools

Microsoft Office

Job description

Worthy Down, Winchester, SO21 3RG

We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation.

Job Summary

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.

The Defence School of Logistics and Administration (DSLA), one of three schools in the Defence College of Support (DCSp) delivers training to all Army, Royal Navy and Royal Air Force service personnel in Supply, Distribution, Catering, and Personnel Administration. We are predominantly based at Worthy Down - a newly built, modern campus in Winchester.

Do you enjoy working in a team? Do you want to work with our Armed Forces? This could be the role you are looking for!

This position is both varied and exciting for those looking to learn and develop their skills in a military environment. We are looking for someone with attention to detail and the ability to work independently and in a team. You will have day to day engagement with staff members of all Services and grades so good communication skills (both written and oral) will prove successful combined with IT proficiency in Microsoft Office packages (Outlook, Word, Excel, MS Teams). You will also need to be able to demonstrate time management and interpersonal skills.

The position is advertised at 37 hours per week. While there may be the opportunity for home working after training has been completed, attendance to the stated site will be required.

Job Description

We are seeking a Training Resources Administrator to work as part of the Training Resources Team to deliver administrative support to Training Instructors and trainees. This role sits within the Training Support Wing of DSLA, providing support to a variety of areas of training at the school, whether that be analysis, course design, electronic learning or course administration.

You will join a busy and lively team and you will carry out a number of tasks to enable our courses to run. You will be the point of contact for the courses you are responsible for, ensuring that all course spaces are filled where possible, and making sure that class rooms are ready for the students. You will provide administrative support to our instructors, and for our trainees.

You will take ownership for ensuring that all trainees are loaded onto the appropriate training courses, co-ordinate eligibility checks, issue Joining Instructions, and booking resources so that trainees can enhance their opportunity whilst they are at DSLA Worthy Down.

Some of the tasks you will be asked to deliver include:

• Act as a point of contact for the trainers, trainees, and accommodation cell for matters relating to course and trainee administration for a variety of courses held at Worthy Down. This may be by telephone, e-mail, or face to face
• Process all course administration
• Speak with external organisations as required to fill any course vacancies
• Maintain and issue Joining Instructions
• Manage attendance confirmations to ensure the correct trainees attend courses
• Enrol, and unroll trainees onto pre-course learning
• Complete the course cancellation process
• Carry out the arrivals and no-show processes
• Assist in the collation and coordination of post course reports
  
  

The ability to deliver training in the best way possible is key to the success of DSLA, and you will be part of the team that underpins this important work.

We are seeking a Training Resources Administrator to work as part of the Training Resources Team to deliver administrative support to Training Instructors and trainees. This role sits within the Training Support Wing of DSLA, providing support to a variety of areas of training at the school, whether that be analysis, course design, electronic learning or course administration.

You will join a busy and lively team and you will carry out a number of tasks to enable our courses to run. You will be the point of contact for the courses you are responsible for, ensuring that all course spaces are filled where possible, and making sure that class rooms are ready for the students. You will provide administrative support to our instructors, and for our trainees.

You will take ownership for ensuring that all trainees are loaded onto the appropriate training courses, co-ordinate eligibility checks, issue Joining Instructions, and booking resources so that trainees can enhance their opportunity whilst they are at DSLA Worthy Down.

Some of the tasks you will be asked to deliver include:

• Act as a point of contact for the trainers, trainees, and accommodation cell for matters relating to course and trainee administration for a variety of courses held at Worthy Down. This may be by telephone, e-mail, or face to face
• Process all course administration
• Speak with external organisations as required to fill any course vacancies
• Maintain and issue Joining Instructions
• Manage attendance confirmations to ensure the correct trainees attend courses
• Enrol, and unroll trainees onto pre-course learning
• Complete the course cancellation process
• Carry out the arrivals and no-show processes
• Assist in the collation and coordination of post course reports
  
  

The ability to deliver training in the best way possible is key to the success of DSLA, and you will be part of the team that underpins this important work.

Person specification

We are looking for someone with excellent attention to detail and the ability to work independently and as part of a team. You will have day to day engagement with staff members of all Services and grades so good communication skills (both written and oral) will prove successful. You will need to have IT proficiency in Microsoft Office packages (Outlook, Word, Excel, MS Teams). You will also need to be able to demonstrate good time management and interpersonal skills.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Managing a Quality Service
• Working Together
  
  

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions
  
  

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other Benefits For Army Civil Servants Include

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Highly competitive pension scheme
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development
  
  

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

At application you will be asked to provide a CV including your career history and a personal statement of no more than 250 words demonstrating your IT skills and experience with using Microsoft 365 packages. You will also be assessed against the following behaviour - Making Effective Decisions.

Applications will be sifted using all elements listed above, but in the event of a high number of applications, a sift will be conducted on the lead behaviour only.

At interview you will be assessed against the following behaviours -

• Making Effective Decisions
• Managing a Quality Service
• Working Together
  
  

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed but these will be held in person at Worthy Down. We endeavour to keep to these time frames, but these are subject to change around business needs.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail].

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Jenna Dowty
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].