Apprentice Customer Service Advisor

TN United Kingdom; Torquay; On-site; GBP 16,000 - 20,000; Full time

Job summary

Join a leading Toyota dealership in the UK as an apprentice, where you will gain valuable experience in customer service while earning a competitive salary. This apprenticeship offers training at the Toyota/Lexus Academy, preparing you for a successful career in the automotive industry.

Benefits

Competitive salary from Day 1

Benefits package upon graduation

Performance-related bonuses

Qualifications

• Eligibility to work in the UK.
• GCSE Maths & English and IT skills.

Responsibilities

• Participate in all scheduled training activities.
• Greet aftersales customers and ensure excellent experience.
• Engage in activities that promote the dealership.

Skills

Communication

Curiosity

Confidence

Attention to Detail

Energy

Education

GCSE Maths & English

Job description

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Client: Toyota

Location: Torquay, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e9ad0a3bbcc8

Job Views: 3

Posted: 19.05.2025

Expiry Date: 03.07.2025

Job Description:

Are you a recent school leaver or seeking your next challenge? Ready to join the largest car company in the world?

We are looking for ambitious individuals with:

• Excellent communication skills – listening is as important as talking in our industry
• Curiosity – a desire to learn about our customers, our products, and our new technologies
• Confidence – a personality that will welcome and engage our customers
• An eye for detail – to capture information accurately, follow process, and deliver an excellent customer experience
• Energy – to motivate yourself, enthuse others, and achieve performance targets

As one of the leading Toyota dealerships in the UK, we are passionate about ensuring our customers are always put first every day, everywhere.

The Apprenticeship Program offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of Britain's brightest young talent. It also provides a chance to "earn while you learn." Toyota is the highest-ranked automotive brand in the world, investing heavily in research and development, leading in hybrid engine technology and innovation.

The program includes three 1-week training blocks at the Toyota/Lexus Academy and fortnightly remote training sessions. It aims to develop high-caliber individuals like you, who may have recently finished their education and are seeking the first step in a professional career. Upon successful completion, you will earn the Retailer Standard L2.

You will earn a competitive salary from Day 1 and, upon graduation, receive a benefits package and performance-related bonuses.

To apply, you MUST have:

• Eligibility to work in the UK
• GCSE Maths & English and IT skills

Toyota values putting customers first and having the best team. Join us!

• Participate fully in all scheduled training activities, including residential blocks at the Toyota/Lexus Academy in Burnaston, Derbyshire
• Keep your learning up to date and prepare for learner reviews with your manager, mentor, and Learning & Development Advisor
• Greet aftersales customers and ensure their experience is excellent
• Engage in activities that promote the dealership and attract new customers, such as community involvement and brand promotion