Landlord Liaison Officer (12 month FTC)

Social Interest Group; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading organization is seeking a dedicated individual to support the referral process for homeless individuals. The role involves building relationships with landlords and providing housing support to those at risk of homelessness. Applicants should be compassionate and motivated to make a positive impact in the community. The position offers a 12-month fixed-term contract with a focus on flexible working to meet service needs.

Benefits

25 days annual leave

Training and development opportunities

Employee Assistance Programme

Mental health and wellbeing support

Life Assurance Scheme

Annual Staff Awards

Qualifications

• Experience working with homeless people or those with housing support needs.
• Understanding of the housing and social needs of people with complex needs.

Responsibilities

• Identify and secure housing opportunities for homeless individuals.
• Build relationships with landlords and facilitate communication.

Skills

Compassion

Interpersonal Skills

Negotiation

Proactive Decision-Making

Tools

Microsoft Office

Job description

Location: Luton, floating support service based within the office and around different locations within the community

Shift Pattern: 12-month fixed-term contract, working 37.5 hours per week, Monday to Friday, between 09:00 - 17:00. Flexibility outside these hours may be required based on service needs.

About the role

This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants at risk of homelessness who can live independently. The goal is to develop housing support plans to resolve housing needs and support long-term, stable housing.

You will act as a bridge between homeless individuals seeking accommodation and landlords in the private rented sector. Your responsibilities include identifying and securing housing opportunities, building relationships with landlords, and facilitating communication to address concerns and manage expectations. You will serve as the main contact for landlords, providing information, assistance, and resources related to tenant management and the rental process.

About you

We are looking for someone passionate about ending homelessness and supporting individuals to live stably. You should be compassionate, non-judgmental, and understanding of diverse life experiences. Your motivation should be genuine, with a desire to challenge stigma and make a positive impact.

• Experience working with homeless people or those with housing support needs, or sector knowledge
• Understanding of the housing and social needs of people with complex needs
• Knowledge of the private rental market and ability to build landlord relationships
• Influencing and negotiation skills
• Excellent interpersonal skills, both written and verbal
• Proactive decision-making abilities
• Experience in supported housing management
• Intermediate IT skills, including Microsoft Office and other software
• Flexible working approach to meet service and resident needs

Refer to the JDPS for more details on the vacancy and key criteria.

What we offer

• 25 days annual leave (full-time equivalent), increasing with service length
• Training and development opportunities
• Employee Assistance Programme, including counselling
• Mental health and wellbeing support sessions
• Blue Light Discount Card eligibility
• Life Assurance Scheme
• Annual Staff Awards
• Opportunity to work in an organization committed to quality care and support
• Part of a mission-driven organization empowering marginalized people through partnerships and innovative solutions

We are committed to Equity, Diversity, and Inclusion (EDI). We value diverse backgrounds and experiences and have staff ambassadors supporting our inclusivity initiatives. We encourage applications from individuals with lived experience and diverse backgrounds.

About Social Interest Group (SIG)

SIG is a not-for-profit providing support across various settings including residential, community, and hospital environments in London, Brighton, Bedfordshire, Luton, and Kent. We believe in high standards and regulatory compliance to make a positive difference.

Please note, applications may close early due to ongoing screening. We recommend applying promptly.

We conduct enhanced DBS checks; some roles may require additional vetting. We welcome applicants from all backgrounds. For questions or application support, contact us at [e-mail] or call 020 3668 9270.

Additional policies, including Gender Pay, Equality and Diversity, Benefits, and Privacy Policy, are available on our website.

Note: We cannot sponsor visas. Applicants must have full right to work in the UK.