Defence Digital Lead Business Analyst

Defence Digital; Corsham; Hybrid; GBP 60,000; Full time

Job summary

Defence Digital is seeking a Lead Business Analyst to navigate complex problem spaces and ensure the delivery of high-quality services. This role involves managing service benefits, documenting business processes, and engaging with stakeholders to enhance operational efficiency. The ideal candidate will possess strong analytical skills and a collaborative approach, contributing to the transformation of Defence Digital's services.

Benefits

Flexible working options

25 days annual leave

Employee Assistance Programme

Enhanced parental and adoption leave

Qualifications

• Experience in producing business process models in UML or BPMN.
• Strong background in analysis on delivery and process design.
• Evidence of working with stakeholders to improve business processes.

Responsibilities

• Manage and realise benefits of Defence Digital's services.
• Document conceptual models for strategic planning.
• Support organisational changes to meet Defence Digital’s objectives.

Skills

Business Analysis

Agile Working

Business Process Testing

Interpersonal Skills

Communication Skills

Tools

UML

BPMN

Job description

As a Lead Business Analyst, you will have a good understanding of the enterprise and business architecture arena and be able to work in highly complex problem spaces, typically spanning multiple products or services. You will have the required knowledge and skills in Business Analysis and Modelling, Agile working, and Business Process Testing.

You will have a track record of working across boundaries within a highly complex ecosystem, ensuring services are planned, delivered, and maintained in a safe and secure way, with minimal disruption. You will utilise your user experience and systems analysis skills, applying them to various methods and tools.

Responsibilities:

• Ensuring the benefits of Defence Digital's services and products are managed and realised.
• Documenting conceptual models to support strategic planning and decision-making.
• Helping to define required capabilities and support organisational changes to create operating models that meet Defence Digital’s objectives.
• Acting as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team.
• Having functional management or people management accountability, or a combination of both.
• Supporting the professional development of the portfolio and community and mentoring others.

For further information on the role and duties of a Lead Business Analyst, please refer to the Government Digital and Data Capability Framework:Business analyst - Government Digital and Data Profession Capability Framework

Person specification

With a focus on delivering service quality, risk mitigation, secure operations, and the prioritisation of demand to meet the needs of the customers, you’ll need to be self-starting, collaborative, dynamic, and ambitious about excellent customer service, operational support, and mission assurance.

It’s vital that you have excellent interpersonal and communication skills, with the ability to develop, maintain, and enhance working relationships. Engaging with users and stakeholders regularly to help shape their demands with a focus on optimising reuse is crucial.

A collaborative, flexible, and can-do team player is essential in this role, along with someone who feels comfortable working in a fast-paced environment with competing priorities.

When submitting your CV, please highlight your career history and experience relevant to this role. Additionally, refer to the "Things You Need to Know" section of the advert and provide a personal statement (max. 1250 words) demonstrating theessential criterialisted below:

• Experience in producing business process models in widely recognised languages (e.g., UML or BPMN).
• Evidence of working with a range of stakeholders to understand their business processes, and how modelling them has resulted in opportunities for improvement.
• Strong background in analysis on delivery and process design to support digital projects within an Information Communication Technology environment.

Benefits

Alongside your salary of £59,690, Ministry of Defence contributes £17,292 towards you being a member of the Civil Service Defined Benefit Pension scheme.Find out what benefits a Civil Service Pension provides.

• An environment with flexible working options
• A culture encouraging inclusion and diversity
• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Ability to roll over up to 10 days annual leave per year
• In addition to 8 public holidays per year you will also receive leave for HM The King's birthday
• Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
• Special Paid Leave for volunteering up to 6 days a year
• Enhanced parental and adoption leave
• Employee Assistance Programme to support your well-being
• Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and Gyms
• Benefit Pension Scheme:Civil Service pension
• Please see Benefits link for more info:Civilian Discover My Benefits (mod.gov.uk)

Equality and Diversity

Our people are at the heart of everything we do at Defence Digital. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we’re proud to be an equal opportunities employer and we actively seek candidates from diverse backgrounds and communities. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please let us know in your application or at any stage throughout the process if this is something you want to explore.

Professional Framework Statement

Defence Digital operates an organisation model in which every individual belongs to a Government Profession. The successful applicant will be posted into one of the defined Government Professions on Standard Terms of Reference for the grade. Defence Digital reserves the right to move individuals between roles, within their allocated profession, to meet the needs of the business and in support of agile resourcing. Within Defence Digital each profession is led by a Professional Head of Community who will lead professional development and support the Continuous Professional Development path for their group.

Learning & Development

In Defence Digital we have a strong learning and development ethos, supporting you to fulfil your potential by providing:

• Learning and development tailored to your role
• Professional and Personal Development of skills
• Access to thousands of training courses through Civil Service Learning, some free or paid by MOD
• Ability to obtain industry recognised qualifications supported by MOD

Hybrid Working

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity. Requirements to attend other locations for official business, or work in another MOD office will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the vacancy holder (see advert for contact details). The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. Based on the tasks and business needs, you may be required to travel for meetings to various sites, including locations within the UK.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Things you need to know

Selection process details

This vacancy is usingSuccess Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply, please complete the CV template provided on the CS Jobs dashboard. Ensure your CV highlights your relevance to the essential criteria listed in the Person Specification of the advert.

All applicants must also provide a personal statement (maximum 1250 words)that includes evidence of the essential criteria listed in the Person Specification. Each criteria will be scored from 1 to 7 and will contribute to your overall score, determining your suitability for an interview invitation.

Please find below, a link to our video which gives you helpful tips and guidance on the CS Jobs application process:

Watch: How to apply on CS Jobs: Guide and Tips

AI Usage in Job Applications

We encourage the use of technology to streamline the job application process. Artificial Intelligence (AI) tools can be helpful in generating ideas, improving writing style, and increasing efficiency. However, it is essential that any content submitted as part of a job application is truthful, accurate, and a genuine reflection of the applicant’s qualifications and experiences. Any use of AI should be supplementary to your own knowledge and abilities. Ultimately, the application should demonstrate your unique skills and suitability for the role.

At sift, you will be assessed againstyour CV, Statement of suitability.

We’ll assess you against these Behaviours and Technical Skills during the interview process:

Behaviours:

• Leadership
• Changing and Improving
• Communicating and Influencing
• Delivering at Pace

Technical Skills:

• Business Process Modelling Techniques
• User Interviewing

Please note that you will be required to deliver a presentation (maximum 5 minutes) on a subject that will be provided to you in advance of the interview. We will be conducting the sift during the week commencing 02/06/25, with interviews held via Teams during the week commencing 16/06/25. We will try to offer as much flexibility as possible, but it may not be feasible to provide alternative dates for interviews or assessments.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact:[e-mail].

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed issecurity check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must completebaseline personnel security standard (opens in new window)checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under theEuropean Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

TheCivil Service Code (opens in a new window)sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission'srecruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window)and theCivil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of theGreat Place to Work for Veterans (opens in a new window)initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name :Defence Digital Talent Acquisition Team
• Email :[e-mail]

Recruitment team

• Email :[e-mail]

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email:
[e-mail].