Senior Pharmacy Assistant Technical Officer for Dispensary

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; West Midlands Combined Authority; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a forward-thinking NHS Trust as a Senior Assistant Technical Officer in the Pharmacy Patient Services Team. This role offers an exciting opportunity to lead within a dynamic team, ensuring effective medication distribution and patient care. With a focus on career progression and personal development, you will thrive in a supportive environment that values your contributions. Enjoy competitive benefits, including a generous leave policy and access to health support services. If you're passionate about pharmacy and patient care, this is the perfect role for you.

Benefits

NHS discount with Blue Light card

Cycle to work scheme

Minimum 27 days annual leave

In-house training courses

Free health support services

Uniform provided

Competitive NHS pension scheme

Qualifications

• Experience in pharmacy environment and supervising staff.
• NVQ Level 2 in Pharmaceutical Services or equivalent required.

Responsibilities

• Lead one of the key areas within Patient Services in the Pharmacy.
• Supply medicines to wards and departments, managing stock effectively.

Skills

Leadership and supervision skills

Organisational skills

Communication skills

Attention to detail

Ability to work under pressure

Education

4 GCSEs including Maths and English

NVQ Level 2 in Pharmaceutical Services

Tools

Computer systems and applications

Job description

Job Summary

We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Patient Services Team as a Senior Assistant Technical Officer for the Dispensary.

We provide an exciting and sociable working environment and are seeking a forward-thinking, enthusiastic, and highly motivated person to join our esteemed team. You will have excellent organisational and communication skills and be able to work effectively with the existing team at ward level and within the Pharmacy Department. Proven organisational and team leadership skills are essential.

Experience of working and supervising in a pharmacy environment is necessary, along with an NVQ Level 2 in Pharmaceutical Services (or equivalent).

Benefits of working at UHNM as part of the Pharmacy Patient Services team:

• Good career progression pathways and training opportunities
• NHS discount with Blue Light card in selected retail chains
• Employee benefit government schemes such as cycle to work
• Minimum 27 days annual leave pro rata plus bank holidays
• In-house training courses and annual personal development reviews
• Access to free health support including physiotherapy, counselling, and eye tests
• Uniform will be provided
• Access to a competitive NHS pension scheme

Main duties of the job

The successful applicant will work predominantly within the Pharmacy Dispensary and will lead one of our four key areas within Patient Services: Pharmacy Hubs, Dispensary, CD Room and Clinics, or supporting the Pharmacy Dispensary.

Working as part of the pharmacy team, distribution involves supplying medicines as stock to wards and departments, issuing patient-specific medications, working within a multidisciplinary team, including stock management and pharmaceutical product issuance.

You will work during weekdays, weekends, and Bank Holidays on a rota basis, including 1 in 4 weekends and a rota for Bank Holiday work.

About Us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people across two sites: Royal Stoke in Stoke-on-Trent and County Hospital in Stafford. We are proud to be a major trauma centre for the North Midlands and North Wales.

We foster a culture of inclusion, providing equal opportunities for career development, and are committed to diversity and inclusion. Our staff development packages aim to help everyone reach their potential.

We recognize that investing in our staff directly impacts the quality of care we deliver, and we value every employee's contribution.

Additional Details

Post posted: 29 April 2025

Pay scheme: Agenda for Change

Band: Band 3

Salary: £24,625 to £25,674 per year pro-rata

Contract: Permanent

Working pattern: Full-time

Location: Royal Stoke University Hospital, Stoke-on-Trent, ST4 6QG

Job Responsibilities

For detailed responsibilities, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person Specification

Essential Qualifications:

• 4 GCSEs or equivalent, including Maths and English at grade C or above, plus NVQ Level 2 in Pharmaceutical Services OR 4 GCSEs including Maths and English plus NVQ Level 2 in Customer Services, with willingness to work towards NVQ 2 in Pharmaceutical Services.
• At least 1 year's experience in a similar role.

Experience:

• High standards of work and attention to detail.
• Ability to work accurately under pressure.
• Ability to work independently within departmental guidelines/SOPs.

Desirable Experience:

• Experience with computer systems and applications.
• Previous experience dealing with customers and difficult queries.
• Work experience in hospital, retail, stock control, cash handling, or reception/telephone work.

Skills, Ability, and Knowledge:

• Leadership and supervision skills, including prioritising and allocating work.
• Good organisational skills, especially in liaising with senior technicians for rotas.
• Confidence in communicating with healthcare teams and the public.
• Ability to investigate queries and liaise with technicians and pharmacists.
• Excellent verbal and written communication skills.

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a DBS check for any criminal convictions.

Applications from those requiring Skilled Worker sponsorship are welcome. For details, see the UK Visas and Immigration website. From 6 April 2017, applicants must present a criminal record certificate from each country of residence exceeding 12 months in total during the past 10 years.

Employer Details

Employer: University Hospital of North Midlands NHS Trust

Address: Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG

Website: https://www.uhnm.nhs.uk