Prescription Building Coordinator

Core System; Harlow; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Prescription Coordinator to join their dynamic team. In this role, you will ensure patients receive their medications accurately and efficiently, while collaborating with various departments to enhance service delivery. With a supportive environment that values teamwork, you will have the opportunity to develop your skills through outstanding training programs and career progression. Join a dedicated team that prioritizes patient care and make a meaningful impact in the healthcare sector. If you are detail-oriented and eager to learn, this role is perfect for you.

Benefits

25 days annual leave plus bank holidays

Company bonus scheme

Outstanding training & development programmes

Up to £1200 refer a friend bonus

Employee assistance programme

Savings and discounts at multiple retailers

Qualifications

• Detail-oriented with strong data entry and basic math skills.
• Customer service experience is ideal but not required.

Responsibilities

• Process patient prescriptions accurately and efficiently.
• Ensure compliance with regulatory standards and documentation practices.
• Collaborate with pharmacy teams to resolve queries and improve workflows.

Skills

Accurate Data Entry

Basic Math Skills

Customer Service

Learning and IT Skills

Team Environment

Education

Buttercups Level 2 NVQ in Pharmacy Support

Job description

About The Role

Join Our Team as a Prescription Coordinator!

Are you detail-oriented and passionate about helping others? Do you have a knack for accuracy and basic math skills? If so, we’d love to welcome you to our Prescription Services Team, where teamwork and a supportive environment drive exceptional service for our patients.

As a Prescription Builder, you’ll play a key role in ensuring patients receive their medications safely and efficiently. Your main skills will be data entry, you’ll need to maintain accuracy across various tasks, and customer service, being able to maintain a friendly yet professional attitude both on the phones and via email.

What You’ll Be Doing:

• Accurate Prescription Management: Process patient prescriptions according to our established guidelines, prioritising cases based on urgency and ensuring every detail is spot-on. You’ll handle returned prescriptions and create orders using system data as available.
• Regulatory Compliance: Keep patient safety at the forefront by ensuring each prescription meets all regulatory standards. Adhere to Good Documentation Practices and accurately input prescription information into our system.
• Collaborative Problem-Solving: Work closely with our Screening Pharmacist team, Pharmacy Services, and other departments to resolve queries and streamline workflows, enhancing the efficiency of our operations.

Join us in delivering exceptional service and making a meaningful impact on patient care every day.

Why Lloyds Clinical?

We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:

• 25 days annual leave plus bank holidays
• Company bonus scheme
• Outstanding training & development programmes
• Up to £1200 refer a friend bonus
• Full support from our employee assistance programme including a health and well-being app
• Savings and discounts at multiple retailers through our rewards portal

About You

To succeed in this role you will be able to demonstrate the following skills:

• Accurate Data Entry: Process patient prescriptions accurately, prioritising tasks based on urgency. Handle returned prescriptions and create orders using our system.
• Basic Math Skills: Use basic addition and multiplication to ensure prescriptions are correct.
• Customer Service: Maintain a helpful, friendly, and professional manner via phone and email. Experience in customer service is ideal but not required.
• Learning and IT Skills: Learn to use our systems with provided training. A good level of IT knowledge and the ability to learn quickly are important.
• Team Environment: Enjoy working in a supportive team with great management.

Why Join Us?

• Supportive Team: Be part of a team that values collaboration and support.
• Training Provided: Receive training to help you succeed in your role. You’ll undertake a Buttercups Level 2 NVQ in Pharmacy Support.
• Career Progression: Take advantage of good progression opportunities within the team and business.

About Us

At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.