Store Manager- MUM

TN United Kingdom; Essex; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading outdoor retailer is seeking a Store Manager to oversee store operations, drive sales, and lead a motivated team. The ideal candidate will have retail management experience, excellent leadership skills, and a passion for customer engagement. Join a company focused on sustainability and growth, with opportunities for career advancement.

Benefits

Monthly Bonus scheme

50% Employee Discount

28 days annual leave including Bank Holidays

Access to Employee Assistance Programme

Unlimited Employee Referral Incentives

Qualifications

• Retail management experience in a fast-paced environment.
• Excellent people skills with proven leadership abilities.

Responsibilities

• Leading and motivating your team to excel.
• Driving customer service through team engagement and product knowledge.
• Maximising store sales potential and profitability.

Skills

Leadership

Customer Engagement

Organisational Skills

Time Management

Job description

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*Competitive salary *Monthly bonus scheme *50% employee discount *Employee referral incentive*

About the role

Our Store Managers are fully accountable for everything in their stores. Responsibilities include:

1. Leading and motivating your team to excel
2. Coaching and mentoring staff
3. Driving customer service through team engagement and product knowledge
4. Maximising store sales potential and profitability, and driving KPIs
5. Delivering company standards at the highest level
6. Visual merchandising and managing product launches
7. Acting as a Brand Ambassador

About you

We are seeking candidates with:

• Retail management experience in a fast-paced environment
• Excellent people skills with proven leadership, development, and motivation abilities
• Strong organisational and time management skills
• A passion for selling and customer engagement
• A track record of commercial success and market awareness
• Understanding of visual merchandising importance
• Knowledge of local and competitor markets
• Clothing industry experience (desirable but not essential)
• Passion, enthusiasm, and a hands-on approach

Who are we?

We are a leading outdoor retailer with stores globally, including in Europe (Poland, Germany, Austria), North America (Canada, USA), and New Zealand. We focus on sustainability, organic and recycled products, and provide expert advice and charity initiatives.

Animal was acquired by Mountain Warehouse and re-launched in summer, initially online, with store openings planned. Many team members have grown within the company, supported by our online learning portal.

Benefits

• Monthly Bonus scheme
• 50% Employee Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance
• One weekend off per month, 28 days annual leave including Bank Holidays
• Access to Employee Assistance Programme and Hardship Scheme
• Unlimited Employee Referral Incentives
• A stable and supportive environment for career growth