Customer Care Assistant - Bawtry Road Rotherham - (Over 18's required only due to evening work)

TN United Kingdom; Rotherham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company is seeking a Customer Care Assistant in Rotherham. The role involves engaging with customers, maintaining cleanliness, and creating a welcoming atmosphere. Ideal candidates will possess effective communication skills and a friendly demeanor. Benefits include holiday pay and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Friendly and helpful behavior is essential.

Responsibilities

• Engage with customers and ensure smooth operation in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Job description

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Customer Care Assistant - Bawtry Road Rotherham - (Over 18's required only due to evening work), Rotherham

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Client:

Location:

Rotherham, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

10f431a8fe7c

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operation in customer areas, making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in our fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.