Ecommerce Visual Merchandiser — Growth & UX Optimiser

Clarks Outlet; Street; Hybrid; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Flexible work options

Career progression

Supportive culture

Benefits package

Job summary

Clarks is seeking an eCommerce Visual Merchandiser to lead the UK & ROI digital trading plan and optimise the online customer journey from Street, Somerset. You will work with ecommerce teams and brand partners to align activities and drive online growth.

You will analyse consumer journeys, identify cross-sell opportunities, coordinate with developers for banner updates, and ensure site navigation supports a strong customer experience. A collaborative, data-driven mindset is essential.

Qualifications

• Experience as an eCommerce Visual Merchandiser or similar online retail trading role.
• Strong data analysis skills to drive commercial decisions.
• Knowledge of website optimisation techniques and best practice.
• Experience with Hybris systems and personalisation tools (Monetate).
• Excellent communication and cross-functional collaboration skills.
• Ability to work under pressure in a fast-paced environment.
• Self-sufficient and adaptable to remote work.

Responsibilities

• Deliver and manage the digital trading plan for the UK and ROI ecommerce sites.
• Optimise and maintain ecommerce sites, perform housekeeping checks, analyse consumer journeys, and identify cross-sell and MVT opportunities.
• Provide weekly site performance analysis and drive actions to improve conversion and eSAT.
• Coordinate with Ecommerce Trading, Performance Manager, and Front-End developers for banners and onsite navigation.
• Align onsite and marketing plans to drive the best consumer experience.
• Collaborate with the digital Merchandiser on seasonal product focuses.
• Own online product categorisation for a smooth customer journey and increased sales.
• Execute planned and ad hoc work including site testing and updates.
• Manage product recommendations using Monetate and feedback data to regional teams.
• Support editorial brief contributions and work with Front-End to build pages.

Skills

eCommerce VM

Data analytics

Website optimisation

Hybris

Monetate

Communication

Working under pressure

Remote work adaptability

Tools

Monetate

Job description

Clarks is seeking an eCommerce Visual Merchandiser to lead the UK & ROI digital trading plan and optimise the online customer journey from Street, Somerset. You will work with ecommerce teams and brand partners to align activities and drive online growth.

You will analyse consumer journeys, identify cross-sell opportunities, coordinate with developers for banner updates, and ensure site navigation supports a strong customer experience. A collaborative, data-driven mindset is essential.