Ecommerce System Administrator

VIVIENNE WESTWOOD; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading British fashion brand is seeking an Ecommerce System Administrator for a full-time role based in London. The ideal candidate will manage digital assets, ensure data integrity across multiple platforms, and collaborate with various teams to enhance operational efficiency. Passion for creativity and sustainability is essential for success in this role.

Benefits

Staff discounts

Training

Health & Wellbeing support

Perkbox membership

Cycle to work scheme

Generous annual leave allowance

Pension Scheme

Opportunities for career development

Qualifications

• 2 years experience in Asset Management and Data Input.
• Fluency in Japanese and English is mandatory.
• Experience with PLM, DAM, PIM systems is essential.

Responsibilities

• Oversee management of digital assets and product data.
• Ensure accuracy and integrity across digital systems.
• Collaborate with cross-functional teams for asset integration.

Skills

Asset Management

Data Input

HTML

XML

APIs

Communication (English)

Japanese

Chinese

Tools

Product Lifecycle Management (PLM)

Digital Asset Management (DAM)

Product Information Management (PIM)

Salesforce Commerce Cloud (SFCC)

Excel

SAP

Job description

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

ABOUT THE ROLE

We are excited to offer an opportunity for a Ecommerce System Administrator to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office.

Overseeing the comprehensive enrichment, optimization, and management of digital assets and product data to guarantee precise, consistent, and robust data feeds across multiple online platforms and system environments, ensuring alignment with organizational standards and operational excellence.

KEY RESPONSIBILITIES

• Manage and oversee the B2C enrichment and maintenance of digital assets across systems including PLM, DAM, PIM, SFCC platforms for B2C Japan locale and supporting APAC territories.
• Ensure the accuracy, consistency, and integrity of information across systems for digital assets.
• Develop and manage controls for seasonal and evergreen digital assets across category lines to ensure timely updates and strategic alignment with upload deadlines and website activities.
• Synchronize with the studio production team and Japanese stakeholders to manage publishing feeds and ensure timely updates and correct enrichment according to checklist and frequency.
• Monitor and manage digital assets across systems, ensuring proper organization, tagging, and retrievability of images and other media. Carry out regular audits to ensure efficient version control.
• Monitor system performance and troubleshoot issues related to product data and asset management, ensuring minimal downtime and efficient operation.
• Collaborate with cross-functional teams to gather requirements and integrate new product information, images, and assets into existing systems.
• Perform regular audits of product data and digital assets to maintain accuracy and compliance with internal standards, including images, coding, and text.
• Document system configurations, processes, and best practices for reference and team training.
• Stay updated with the latest trends and best practices in product data and digital asset management to enhance operational efficiency.

Profile & Key Skills

• Experience: 2 years in Asset Management and Data Input

Tools and Technologies:

• Product Lifecycle Management (PLM)
• Digital Asset Management (DAM)
• Product Information Management (PIM)
• HTML, XML
• SAP
• Excel
• Salesforce Commerce Cloud (SFCC)
• APIs
• Japanese (Mandatory), Chinese (Preferred but not essential), English (Mandatory)

Benefits

• Staff discounts
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Perkbox membership: access to a wide range of perks, discounts, and wellness resources
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.

For our privacy statement, please visit this link.