eCommerce Support

HAYLEY DEXIS; Halesowen; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading MRO products distributor located in Halesowen is seeking an eCommerce Executive to oversee the performance of their e-commerce platform. This role involves managing user experience, leading projects, and collaborating with over 50 branches to enhance customer setup. Candidates should have eCommerce experience and strong communication skills, especially in a fast-paced environment.

Benefits

23 days annual leave

In-house training

Company pension

Wellness initiatives

Gift voucher incentives

Qualifications

• Excellent communication, time management, and organizational skills.
• Strong problem-solving skills in a fast-paced environment.
• Familiarity with Microsoft Office, particularly Excel and Outlook.

Responsibilities

• Oversee the functionality and performance of the e-commerce platform.
• Set up online customer catalogues and lead projects.
• Support over 50 branches in customer setup and offer web-based solutions.

Skills

Communication Skills

Problem-Solving Skills

Time Management

Organizational Skills

Web Development Skills (SQL/HTML/CSS/JS)

Knowledge of eCommerce Platforms

Microsoft Excel

Tools

Netalogue

Magento

Shopware

SAP Ariba

Job description

HAYLEY DEXIS is the largest independent distributor of MRO engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,200 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

We’re seeking a proactive and enthusiastic eCommerce Executive to join the growing, fast paced eCommerce Division at our Head Office in Halesowen.

About The Role

This is a varied position which oversees the functionality, user experience, and performance of the company’s e-commerce platform, ensuring the websites are optimised for B2B and B2C sales.

In a typical day you could be setting up online customer catalogues, leading on your own projects or putting your developer skills to good use.

You’ll be supporting our 50+ branches around the UK and their new customer set up’s, offering web-based solutions and leading on customer demos when needed.

You’ll collaborate with developers to ensure the platform is secure, fast, and user-friendly

We’ll help you to develop knowledge and understanding of all internal systems and processes, with an emphasis on our eCommerce platform and MDM system.

At Hayley Dexis we believe in empowering our people in and as a result you enjoy autonomy to really get on in your role.

So, if you are someone with eCommerce executive level experience with sound programming and systems knowledge, are you passionate about customer service and eager to learn then we want to hear from you!

What we’re looking for;

• Excellent communication, time management and organisational skills and can work to deadlines and targets.
• Strong problem-solving skills and the ability to handle multiple projects in a fast-paced environment.
• Strong written and verbal communication skills (especially for email and chat support)
• Confident with all Microsoft Office packages particularly Excel and Outlook.
• An understanding of e-commerce platforms, for example Netalogue, Magento, Shopware, or similar
• Knowledge of MRO/Engineering products is desirable, however not essential.
• Some knowledge of SQL/HTML/CSS/JS or other web development skills
• Knowledge of procurement systems like SAP Ariba, Coupa, Jaggaer, Oracle or similar, however not essential.
• Knowledge of SEO, SEM, PPC, and digital marketing strategies including social media and email marketing, but not essential
  
  

What You’ll Get In Return

• 23 days annual leave
• In-house training.
• Company pension.
• Fun and inclusive working environment.
• Gift voucher incentives and opportunities to win quarterly recognition awards.
• Wellness initiatives, including Bike2Work and healthcare scheme.
• Uniform and PPE provided if required.
• Excellent opportunities and career prospects are available.
  
  

The recruitment process

Adverts will close on Sunday 31st August (we will extend should this be required)

Shortlisted applicants with have an initial screen meeting over teams with our Talent Acquisition Partner.

Interviews will be held at our Halesowen offices.

Candidates selected for interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.

Finally...

We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here; [e-mail]

We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.

Please inform our careers team if you require any adjustments throughout the recruitment process.

Click ‘apply’ now to become our eCommerce Support and join the team!