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Job summary
A leading automotive parts distributor in the UK is seeking an Ecommerce Product Support Manager to enhance product support and customer satisfaction. The role involves liaising with suppliers, analyzing product performance, and collaborating across teams. The ideal candidate will have strong problem-solving and communication skills, and experience with cataloguing systems. This position offers an exciting opportunity in a fast-paced environment focused on product excellence.
Qualifications
Excellent problem-solving and diagnostic skills.
Proven ability to manage supplier relationships.
Strong communication and presentation abilities.
Responsibilities
Liaise with suppliers and manufacturers on product issues.
Monitor product performance and customer feedback.
Support teams with technical data and product launches.
Skills
Problem-solving skills
Supplier management
Communication skills
Team leadership
Excel proficiency
Job description
A leading automotive parts distributor in the UK is seeking an Ecommerce Product Support Manager to enhance product support and customer satisfaction. The role involves liaising with suppliers, analyzing product performance, and collaborating across teams. The ideal candidate will have strong problem-solving and communication skills, and experience with cataloguing systems. This position offers an exciting opportunity in a fast-paced environment focused on product excellence.