Ecommerce Merchandising Executive (12 Month FTC)

Ocado Retail Ltd; Hatfield; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading online grocery retailer is seeking an Ecommerce Merchandising Executive for a 12-month fixed-term contract. This role involves optimizing merchandising on Ocado.com to enhance customer journeys and performance metrics. The ideal candidate will have strong attention to detail, proficiency in Excel, and a customer-focused mindset. Join a collaborative team in a hybrid work environment with excellent benefits.

Benefits

Private medical insurance

Gym discounts

26 days holiday plus 8 bank holidays

Qualifications

• Capable of producing high-quality work.
• Confident in working with internal systems and spreadsheets.
• Proactive and data-driven in decision-making.

Responsibilities

• Review and analyze data to improve Ecommerce KPI performance.
• Utilize merchandising levers to enhance conversion.
• Collaborate with stakeholders to deliver campaigns.

Skills

Attention to detail

Strong communication skills

Proficiency in Excel

Organized problem-solver

Customer-focused

Job description

Vacancy: Ecommerce Merchandising Executive (12 Month FTC)

Contract type: Fixed Term Contract (12 months)

Location: Hatfield/Sunderland (hybrid working - 3 days in the office)

Working hours per week: 40 hours

Level: Associate

Application closing date: Tuesday 26th August 2025

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. We are Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket. We offer a full range of M&S food online, the widest online supermarket range in the UK, and champion small, independent brands. We also operate Ocado.com and our same-day grocery delivery service.

About the team and the role

We aim to make shopping simple, smart, and inspiring for our customers while achieving commercial goals. As part of the Merchandising team, your role is to inspire customers and ensure smooth customer journeys through excellent shop-keeping.

As an Ecommerce Merchandising Executive, you will plan, brief, execute, and optimize onsite merchandising on Ocado.com. You will collaborate with stakeholders and creative teams to deliver campaigns on time, use merchandising levers to drive trade, and review performance data for continuous improvement.

What you’ll do

• Review and analyze data & insights to report on Ecommerce KPI performance, implementing actions to improve results.
• Utilize merchandising levers to enhance conversion and customer experience.
• Execute merchandising and campaign plans.
• Use various systems to launch, optimize, and update campaigns, product listings, and content, including media assets and tagging.
• Build relationships with key stakeholders across the business.
• Monitor other ecommerce sites for best practices and innovations to drive optimization and testing at Ocado.

Who you are

• Excellent attention to detail, capable of producing high-quality work.
• Confident in working with internal systems, spreadsheets, and presentations.
• Strong communication skills, both written and verbal.
• Proficient with Excel and quick to learn new systems.
• Organized problem-solver who can manage multiple priorities.
• Customer-focused with an understanding of customer needs.
• Results-oriented, proactive, and data-driven in decision-making.

At Ocado Retail, we're passionate about building careers and skills through diverse opportunities. Even if you don't meet all the criteria but have a curious mindset, passion for learning, and adaptable skills, we want to hear from you!

What’s in it for you

Join Ocado Retail to experience life at the UK's largest online retailer, work with innovative colleagues, and develop your career. Benefits include:

• Health & Wellbeing: Private medical insurance, Digital GP, family policies, mental health support, gym discounts, dental insurance, and more.
• Spend & Save: Recognition platform, up to 7% pension contributions, discounts at Ocado and M&S, free breakfast, electric vehicle leasing, shuttle bus.
• Work-life balance: Hybrid working, 26 days holiday plus 8 bank holidays, holiday purchase options, work from anywhere, lifestyle breaks.

Our Hiring Process

We value all applications and follow a fair process. Selected candidates will have an initial call with a Talent Partner.

Everyone’s welcome

We are an equal opportunities employer. If you need reasonable adjustments during recruitment, please let us know.