Ecommerce Manager

Vivactive Ltd; West Midlands Combined Authority; On-site; GBP 35,000 - 55,000; Full time

Job summary

Vivactive Ltd is seeking an E-Commerce Manager for maternity cover, responsible for overseeing website operations and enhancing user experience. The ideal candidate will possess 2-3 years of eCommerce experience, proficiency in Magento, and a proactive approach to digital marketing. Join a fast-growing company with an extensive list of employee benefits including generous annual leave, professional training, and a vibrant work environment.

Benefits

Market-leading annual leave growing with service

Birthday off

External training courses coverage

Free onsite parking

Complimentary refreshments

Pension scheme

Free summer BBQ

Mental health and well-being support

Qualifications

• 2-3 years of experience in a digital or eCommerce role.
• Hands-on knowledge of eCommerce CMS like Magento.
• Experience managing external marketing or promotional campaigns.

Responsibilities

• Manage daily operations of the website including content updates.
• Implement promotional campaigns and monitor site performance.
• Coordinate with teams to ensure site functionality and improvements.

Skills

Attention to detail

Communication

Collaboration

Analytical skills

SEO understanding

Tools

Magento

Google Analytics

Excel

HTML/CSS

Job description

E-Commerce Manager (Maternity Cover - 12 Months FTC)

(Magento Platform)

Are you an ambitious person working in e-commerce? Striving to step up and take on more responsibility within an award-winning business that stands among the fastest growing in the midlands.

Well, Vivactive Ltd has the role for you…

Vivactive Ltd is one of the fastest-growing, award-winning businesses in the Midlands, on a mission to become Europe’s leading incontinence product provider.

We’re looking for a proactive and detail-focused eCommerce Website Manager to help us manage the daily operations of our website. This is a great opportunity for someone with 2–3 years of eCommerce or digital experience looking to take the next step in their career.

In this role, you’ll take ownership of day-to-day website operations—managing content updates, launching promotions, fixing errors, and ensuring everything on-site runs smoothly. You’ll be working closely with our design, marketing, and technical teams to support product launches, campaigns, and improvements to the user experience.

Can you:

?Upload and maintain product listings, categories, images, pricing, and metadata in Magento

?Implement and manage promotional campaigns, discount codes, and site-wide offers

?Monitor the site daily to identify and correct issues such as broken links, outdated content, and incorrect pricing

?Coordinate homepage updates, banner uploads with content changes

?Support content launches and merchandising for new products and categories

?Review the competition, spot gaps in the range and suggest changes

?Ensure all content follows brand guidelines and basic SEO best practices

?Liaise with the design, tech, and marketing teams to troubleshoot and resolve site issues quickly

?Run basic site performance checks and help report on campaign outcomes

?Support ongoing improvements to the customer experience based on feedback and analytics

?Respond to security and website performance issues.

What We’re Looking For:

?2–3 years of experience in a digital or eCommerce role

?Hands-on knowledge of Magento or a similar eCommerce CMS

?Strong attention to detail with a consistent, accurate approach to managing content

?Confident using a range of digital tools and back-end systems

?Highly organised and methodical, with the ability to manage multiple tasks under pressure

?A proactive team player with strong communication and collaboration skills

?Understanding of basic SEO and eCommerce merchandising best practices

?Comfortable analysing data and making fast, informed decisions

?Confident presenting ideas and updates at all levels of the business

?Experience managing external marketing or promotional campaigns

?Bonus: familiarity with Google Analytics, Excel, or basic HTML/CSS

Benefits

What's in it for you? Please take the time to read our extensive list of benefits below:

?A chance to build and grow a department in a rapidly expanding/award-winning company

?Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service

?Your birthday off, so you always enjoy your birthday!

?External training courses, we'll pay for your CIPS, Management Courses etc.

?Awards and Recognition Schemes; delivering above and beyond never goes unnoticed

?Free Onsite Parking

?Complimentary tea, coffee, chilled water and soft drinks

?Pension Scheme

?Free Summer BBQ

?We care about our employee's mental and physical health with well-being practices embedded in the company

?An environmentally conscious company

Work in a fun and lively environment in an up and coming business! You will be a crucial member of the Vivactive team and report to the Managing Director. This is an incredible opportunity for an outstanding person; if you believe this is YOU, don't hesitate to apply now.