Ecommerce Manager

Russell & Bromley; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Russell & Bromley is seeking an E-commerce Manager to enhance online growth and elevate the digital shopping experience. This vital role focuses on driving revenue and optimising user engagement through a blend of strong technical skills and analytical expertise in a dynamic environment.

Qualifications

• 5+ years' experience in ecommerce, ideally in fashion.
• Strong understanding of technical aspects related to ecommerce platforms.
• Experience analysing performance data.

Responsibilities

• Lead daily ecommerce operations and improve online revenue.
• Optimise user experience through analysis and testing.
• Collaborate with multiple teams to ensure seamless digital operations.

Skills

Ecommerce experience

User experience

Conversion rate optimisation

Digital merchandising

Analytics

Education

Degree in Marketing or related field

Tools

Power BI

Google Analytics

ContentSquare

Job description

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Talent Acquisition Partner at Russell & Bromley Ltd

Location | Head Office, Kingly St, London

Workplace Type | Hybrid (2 Days WFH)

Contract | Full Time

We’re looking for a commercially focused and customer-obsessed E-commerce Manager to accelerate our online growth and elevate the Russell & Bromley digital experience. Reporting to the Marketing & E-commerce Director, you’ll own the day-to-day performance, innovation roadmap, and technical optimisation of our website — ensuring seamless, high-converting journeys that reflect our evolving brand.

You’ll bring a deep understanding of UX, CRO, and digital merchandising, alongside strong stakeholder management and a data-led mindset. This is a pivotal role at the centre of our omni-channel evolution, new market expansion, and upcoming e-commerce re-platforming project.

About the Company

Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading force in British fashion with over 40 stores operating across the UK and Ireland.

Combining European craftsmanship with a British glint in the eye, Russell & Bromley offers iconic style and on-trend design that empowers people to feel exceptional every day. Founded in Lewes in 1880, borne from a love story between Albion Russell’s daughter, Elizabeth, and George Bromley - today the business remains family-owned, operated, and proudly independent.

The Russell & Bromley business is entering an exciting period of growth with Vision 2030, an ambitious five-year roadmap to fuel our future success, under the leadership of CEO Andrew Bromley. Strategic actions that include a commitment to brand and product transformation, continued growth of our UK & IRE retail footprint, and accelerated international expansion. An exciting opportunity to join at a huge inflection point for the business, coinciding with the launch of our first seasonal collection with new Creative Director, Daniel Beardsworth-Shaw and the relocation of our Global HQ to Kingly St. W1 in the heart of Soho, now home to our in-house design, creative, and product studios. Do you want to be part of our next chapter?

About the Role

• Lead day-to-day ecommerce operations with a focus on driving revenue and improving conversion
• Optimise the user experience through performance analysis, A/B testing, and CRO initiatives
• Oversee delivery of all website content, launches, campaigns, and promotional activity
• Shape and lead the online visual merchandising strategy, aligned to trading and brand goals
• Drive the digital product roadmap and manage platform improvements
• Collaborate closely with Product, Merchandising, Digital Marketing, IT, and external tech partners
• Stay ahead of digital innovation, championing test-and-learn strategies and best practice
• Analyse and act on performance data using tools such as Power BI, Google Analytics, ContentSquare, and D365
• Support key initiatives including international market rollout, re-platforming, and omni-channel integration
• Manage and mentor a Senior Online Merchandiser to deliver day-to-day excellence and continuous growth

About You

• 5+ years' ecommerce experience, ideally in fashion or consumer retail
• Demonstrable success improving online sales performance, UX, and CRO
• Strong technical understanding of ecommerce platforms (ideally Salesforce) and digital tools
• Skilled in analytics with experience using Power BI, GA, ContentSquare, D365
• Strong knowledge of digital merchandising, product data management, and SEO best practices
• Confident working cross-functionally and managing agency/vendor partnerships
• Excellent communicator with the ability to simplify technical insight for a range of stakeholders
• Organised, commercially focused, and ready to take ownership in a fast-paced, evolving environment

Due to the high volume of applications, we regret that we will only be able to contact successful candidates within two weeks.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Management, and Analyst

• Industries

  Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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