eCommerce Manager

Noli; London; On-site; GBP 45,000 - 55,000; Full time

Job summary

Noli, a fast-growing beauty tech startup backed by L'Oréal, seeks an experienced eCommerce Manager to enhance online sales operations. The role encompasses website management, customer experience enhancement, and collaboration with marketing to drive sales. Ideal candidates should possess strong analytical and leadership skills and have at least 6 years of relevant experience.

Qualifications

• At least 6 years in a similar eCommerce role.
• Strong experience in analysing website traffic and digital performance metrics.
• Understanding of SEO, SEM, paid media, and social media marketing.

Responsibilities

• Ensure online store is user-friendly and optimized for conversions.
• Enhance the shopping journey by analyzing customer needs.
• Manage budgets and track KPIs to identify inefficiencies.

Skills

Analytical Skills

Project Management

Problem-Solving

Leadership

Communication & Collaboration

Tools

CRM systems

e-commerce platforms

web analytics tools

Job description

Join to apply for the eCommerce Manager role at Noli

Join to apply for the eCommerce Manager role at Noli

Noli is the future of Beauty Tech! Backed by L'Oréal, we launched in 2024 with a BIG mission: to solve the ultimate beauty dilemma; helping users find the perfect products for their unique needs. Based in the heart of London (Holborn), we’re a dynamic, fast-growing startup reshaping the online beauty experience. At Noli, we embrace a vibrant culture where ambition, curiosity, and innovation are at the core of everything we do. Our mission is bold, our team is fearless, and we’re just getting started.

Overview

We’re looking for an experienced Ecommerce Manager to lead and optimise Noli’s online sales operations. This role is responsible for creating a seamless, customer-centric shopping experience, increasing conversion rates, and driving revenue. You’ll collaborate closely with performance marketing and website development teams to ensure our online presence supports business objectives.

Key Responsibilities

• Website Management - Ensure the online store is user-friendly, visually on-brand, and continually optimised for conversions.
• Customer Experience - Analyse customer needs and behaviours to enhance the shopping journey and resolve potential issues.
• Marketing & Sales Collaboration - Partner with the marketing team to plan and implement digital strategies that boost brand awareness and drive traffic and sales.
• Data Analysis & Reporting - Track website traffic and performance metrics; conduct A/B testing and deliver actionable insights through regular reporting.
• Budget Management - Manage budgets, identify inefficiencies, track KPIs, and support forecasting efforts.
• Industry Trend Awareness - Stay up to date with the latest developments in e-commerce and digital technology.
• Cross-Functional Collaboration - Work with teams across marketing, product, and web development to deliver a cohesive customer experience.
• Product Rollout Oversight - Lead the online launch of new products or services, ensuring strong merchandising and presentation.

Skills & Experience Required

• Previous experience - at least 6 years in a similar eCommerce role
• Analytical Skills - Strong experience in analysing website traffic, customer behaviour, and digital performance metrics.
• Digital Marketing Knowledge - Understanding of SEO, SEM, paid media, and social media marketing best practices.
• Project Management - Proven ability to lead e-commerce and web development projects from concept to execution.
• Communication & Collaboration - Excellent communication skills with experience in stakeholder management and team collaboration.
• Problem-Solving - A proactive approach to identifying issues and improving the digital customer experience.
• Leadership - Ability to inspire, lead, and manage cross-functional teams in a fast-paced digital environment.
• Technical Expertise - Comfortable using web analytics tools, CRM systems, and e-commerce platforms. Experience with CommerceTools is a plus.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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