Ecommerce Manager

Sony Music Entertainment; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Sony Music Entertainment seeks a coordinator for their in-house merchandise team, managing the complete life cycle of artist online stores. The role involves collaborating with designers, managing pre-orders and inventory, and ensuring effective marketing through digital channels. A passion for merchandise and meticulous attention to detail are essential.

Qualifications

• Demonstrable experience in a similar role required.
• Passion for merch creation and fan engagement.
• Good with calculations and financial management.

Responsibilities

• Set up official artist stores and manage product ranges.
• Collaborate with teams for asset creation and stock management.
• Generate sales and inventory reports.

Skills

Attention to detail

Excel proficiency

Experience in fast-paced environments

Job description

Ceremony Of Roses are Sony’s in-house merchandise team that manage the merch for a host of artists in many genres. We are rapidly growing and have an exciting opportunity to join the team! With the huge recent growth of direct to fan sales, we are seeking a person that can co-ordinate the entire process of running an artist online store from start to finish, including product ideas, asset creation, inventory management, P&L, ticket bundles and merch ranges.

What you'll do

• Set up the official artist store collaborating with various internal UK / US teams and be the point person for artist management, internal colleagues regarding each artist store
• Liaise with the design team to create the merch range, obtain artist approval & then get the range into production, ordering appropriate quantities and pricing accordingly
• Manage the life cycle of album pre-orders, bundles, ticket bundles and inventory levels, working closely with CRM/digital teams and advising best practice on social media assets, digital spend & strategy/execution. Ensuring store is appropriately linked
• Maintain on-store merch range by staying on top of trends and initiating exciting new drops
• Liaise with Operations Manager ensuring stock ordered/delivered within expected timeframe
• Generate pre-order/sales reports and inventory reports
• Manage the P&L for each store, using past data to make informed decisions

Who you are

• Demonstrable experience in a similar role required
• A passion for creating merch items & seeing the fan excitement when launched
• Meticulous attention to detail and know a thing or two about Excel spreadsheets & good with a calculator
• Experience of the fast paced, reactive business of an artists’ online store