Ecommerce Manager

Better Placed Ltd - A Sunday Times Top 10 Employer!; Greater Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading Ecommerce retailer in sports nutrition is seeking a passionate eCommerce Manager to lead their DTC strategy. This role offers a supportive environment with a focus on delivering an exceptional online experience. The ideal candidate will drive website performance, optimize sales, and collaborate closely with the management team.

Qualifications

• Experience working on a Shopify platform is essential.
• Highly analytical and proficient in Excel and Google Analytics.
• Proven ability to manage and develop a team with ownership.

Responsibilities

• Drive the Ecommerce strategy and ensure customer satisfaction.
• Oversee website performance and optimize customer experience.
• Analyze site performance using data and recommend improvements.

Skills

Analytical

Ecommerce Strategy

Team Management

Data Interpretation

Google Analytics

Tools

Shopify

Excel

Google Analytics

Job description

D2C – Sports Nutrition (part of a global FMCG Group)

Greater Manchester (South)

1 or 2 days in the office, plus flexible working

We're partnered with a fast-growing UK based Ecommerce retailer, backed by a leading global FMCG group, with a mission to redefine performance nutrition for everyday athletes and fitness enthusiasts. Their innovative sports nutrition brand continues it’s success in their growth journey and they are just getting started.

As they enter our next phase of growth, they are looking for a passionate and commercially savvy eCommerce Manager to take the lead on their DTC strategy. If you’re ready to own, define and scale their online customer experience, in a company where your voice is heard and your ideas make a difference, this might be one to review.

Whilst as a global FMCG Group that’s £3+ billion turnover, this Food & Drink category brand (D2C only) offers a refreshing – blank canvas as the brand gains more relevance. You have group support, but should thrive in a ‘roll your sleeves up’ culture – avoiding the huge teams where you are one of many.

The websites platform is Shopify and as you will take full ownership over Ecommerce/ Web journeys, reporting into the MD, previous experience working on a Shopify platform is essential. Without unfortunately your application is unlikely to be picked up.

Greater Manchester based office (South), hybrid with only 1 or 2 days in the office.

Key responsibilities include:

• Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction.
• Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives.
• Analysing and optimising site performance using various data sources including customer data, site metrics, competitor analysis and research – making recommendations to drive performance
• Support in co-ordinating site content and promotional planning.
• Overseeing a comprehensive CRO plan to inform website development and improve metrics – agency support

The ideal candidate will have the following skills and experiences:

• Must have experience working on a Shopify platform – essential
• Highly analytical and numerate and proficient in excel and Google Analytic
• Proven ability to manage and develop a team, promoting ownership and accountability
• Have a proven track record in driving site optimisation working closely with a senior management team
• Ability to interpret data and use metrics like conversion rates and sales performance to inform decisions
• Ideally experience working closely with wider Digital and SEO teams, gained experience in their digital marketing strategies

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Analyst

• Industries

  Retail, Food and Beverage Retail, and Marketing Services

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