Ecommerce Manager

Rolmundo SIA; City Of London; Hybrid; GBP 60,000 - 65,000; Full time

Job summary

A prestigious travel company is seeking a hands-on Digital Manager to elevate their online presence. The ideal candidate will manage digital channels, optimise website performance, and improve customer onboarding. Experience in the travel industry and strong analytical skills with GA4 and GTM are preferred. This hybrid role offers a competitive salary of £60,000 – £65,000 and the chance to shape the digital future of a respected brand.

Qualifications

• Proven experience managing digital channels including web development and CMS.
• Strong analytical skills with confidence using GA4, GTM, and testing tools.
• Travel industry experience preferred.

Responsibilities

• Manage and optimise website performance.
• Deliver actionable insights through GA4 and GTM.
• Lead conversion rate optimisation initiatives.
• Oversee technical SEO.
• Manage CMS content updates.
• Collaborate with Product teams for new tours.
• Streamline customer onboarding and booking processes.
• Oversee paid digital acquisition.

Skills

Digital channel management

Website performance optimisation

CRO

SEO

GA4

GTM

Analytical skills

Project management

Job description

Digital Manager – Travel Brand

Salary: £60,000 – £65,000

Location: West London (Hybrid, minimum 3 days per week in office)

We’re working with a prestigious travel company that creates exceptional tours. With bold ambitions they aim to be the most admired and recommended group travel brand in the world.

To support this growth, our client is seeking a hands‑on Digital/ECommerce Manager to take ownership of their digital channels and elevate their online presence to match the world‑class quality of their tours.

Digital / Ecommerce Manager Key Responsibilities

• Manage and optimise website performance, ensuring speed, reliability, and seamless user journeys.
• Deliver actionable insights through GA4 and GTM, reporting on traffic, sources, and conversions.
• Lead conversion rate optimisation (CRO) initiatives, designing and running tests to improve performance.
• Oversee technical SEO to maximise visibility, including in key international markets.
• Manage CMS content updates.
• Collaborate with Product teams to ensure smooth online launches of new tours.
• Work with client‑facing teams to streamline customer onboarding and booking processes.
• Oversee paid digital acquisition via agencies, ensuring efficient budget use and strong ROI.
• Drive internationalisation of the website, adapting for new markets and audiences.

Ideal Candidate Profile

• Travel industry experience preferred.
• Proven experience managing digital channels: web development, CMS, CRO, SEO, and paid acquisition.
• Strong analytical skills with confidence using GA4, GTM, and testing tools.
• Experience in internationalisation/localisation projects.
• Comfortable working cross‑functionally with Product and client‑facing teams.
• Technically competent in managing web development projects and agency relationships.
• Commercially minded, focused on traffic growth, conversions, and ROI.
• Organised, detail‑oriented, and able to work independently in a small, ambitious team.

Why Apply?

This is a rare opportunity to shape the digital future of one of the UK’s most respected travel specialists. You’ll join a collaborative, high‑standards environment where your work will have a visible impact and where digital excellence is key to achieving global success.