Ecommerce Lead

Debenhams; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading online department store is seeking a Senior Manager for their Ecommerce team. You will lead a collaborative team, optimizing product visibility and enhancing the customer journey. Join us to shape the future of retail with innovative strategies and strong leadership.

Benefits

Share schemes

Flexible core hours

Health and wellbeing benefits

Up to 40% discount

Vibrant social calendar

Qualifications

• Significant experience in leading Ecommerce teams and strategy.
• Strong leadership and people management skills.

Responsibilities

• Leading a team of ecommerce assistants and executives.
• Ensuring products and navigation are fully optimized.
• Collaborating with internal and external teams.

Skills

Leadership

Strategic Mindset

Attention to Detail

Team Player

Job description

Description

You know all about our high street roots and bricks and mortar stores. Now, we're looking to the future. Since 2021, we've embraced some changes. Debenhams hasn’t made a comeback - we’ve been here since 1778, evolving and adapting to the times. This is Debenhams today - Britain’s Leading Online Department Store.

We are more than a department store - we are an institution. From creating the blueprint for designer collaborations with designers at Debenhams, to launching countless brands and inventing the beauty counter, we’ve consistently shaped the retail landscape.

We don’t underestimate the power of our brand or the place we hold in people’s hearts. This is only the beginning of the next chapter for Debenhams.

Britain needs Debenhams.....Debenhams needs you!

The Role

We are looking for a strong Senior Manager or existing Ecommerce Lead to lead our team, reporting to the Head of Ecommerce at Debenhams.

As the leader of the Ecommerce team, you will be responsible for all team strategy, output, and processes. You will work closely with various internal teams to ensure our products and messages are showcased effectively across our global storefronts.

Your Team

You’ll be part of a medium-sized, collaborative, and supportive team that thrives in a fast-paced environment, focused on solutions. Our team plays a critical role in the business by ensuring the smooth day-to-day operation of the website, launching products, campaigns, and promotions on time, aligned with broader business strategies.

What you'll be doing?

• Leading a team of ecommerce assistants, Executives, and Senior Executives, fostering a collaborative and innovative work environment
• Ensuring products, visibility, and navigation are fully optimized
• Contributing to the UX testing roadmap to improve customer journey
• Supporting product hierarchy development to enhance product findability
• Defining reporting and analysis to demonstrate value and inform business decisions
• Building strong relationships with internal stakeholders and external partners
• Collaborating with Marketing, Studio, Buying, and Merchandising teams to optimize trends, promotions, and categories
• Leading and developing the team to meet weekly new in targets
• Ensuring accurate delivery of campaign launches and promotions
• Providing requirements to the tech team for system and tool development

What Value You Can Bring

• Significant experience in leading Ecommerce teams and strategy
• Strong leadership and people management skills
• An innovative and strategic mindset
• A flexible, can-do attitude
• Highly organized with strong attention to detail
• A team player
• Self-motivated with the ability to thrive in a fast-paced environment

Why Join Us?

• Opportunities to participate in share schemes
• Flexible core hours to suit your needs
• Benefits supporting health and wellbeing
• Up to 40% discount on our brands
• Vibrant social calendar
• Global offices, some dog-friendly, with a lively community culture