Ecommerce Executive | Beauty Brands

THG; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global ecommerce group is seeking a dynamic Ecommerce Executive in Manchester to lead initiatives driving revenue growth. Responsibilities include optimizing customer experiences and collaborating across marketing teams. The ideal candidate will have a strong analytical background and a passion for the beauty industry. Key benefits include generous leave, wellness support, and training programs.

Benefits

Access bespoke development programmes

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

Wellbeing Support: Access in-house GP

Up to 50% staff discount on THG brands

Qualifications

• Experience in fast-paced Ecommerce environments preferred.
• Ability to form good working relationships with internal teams.
• Strong awareness of Ecommerce trends.

Responsibilities

• Deliver best in class customer experience through website optimisation.
• Build strong relationships across marketing teams for digital marketing strategies.
• Utilise data to drive decisions supporting performance.

Skills

Analytical ability

Excellent communication

Awareness of the beauty industry

Problem-solving skills

Negotiation skills

Relationship building

Critical thinking

Job description

Overview

We are seeking a dynamic Ecommerce Executive to lead the execution of Ecommerce initiatives to drive revenue and profitability growth. Key responsibilities include customer journey optimisation, collaboration across marketing teams, and analysis and reporting on performance metrics to ensure alignment with business objectives.

Responsibilities

• Customer Experience: Deliver best in class customer experience through website optimisation. Set an example in the use of systems and data to understand and improve the customer journey.
• Marketing Campaigns: Build strong relationships across marketing teams to own the development and execution of digital marketing strategies, including PPC, CRM, App and Affiliates.
• Performance Analysis & Reporting: Competently utilise data to drive decisions to support performance. Complete reporting of performance metrics to ensure alignment with business objectives.
• Strategic Planning: Work with Ecommerce Managers to develop and implement initiatives and processes to support team and business goals.
• Team Leadership: Lead collaboration across and outside of the team, setting an example in communication and knowledge sharing.
• Industry Trends: Demonstrate strong awareness of Ecommerce trends, both within and outside of the Beauty Industry, to maintain best practices.

Qualifications

• Analytical ability — confident using data to inform decision making.
• Excellent communicator — able to give clarity and set direction.
• Awareness of the beauty industry.
• Ability to form good working relationships with internal teams.
• Critical thinker and problem-solving skills.
• Negotiation skills.
• Experience in fast-paced Ecommerce environments and creating an immersive customer experience is preferred.

About THG & Culture

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio includes THG Beauty and THG Nutrition, with leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty. Our teams are based from Manchester to New York, supported by a diverse workforce of over 2,500 people.

Benefits

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme with an industry-leading training provider.
• Enhanced Leave: 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? You’ll get the day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12 months.
• Wellbeing Support: Access in-house GP, CBT therapist, and 24/7 Employee Assistance Programme (EAP) provided by Bupa.
• Other Perks: Save up to 12% on personal tech via salary sacrifice; up to 50% staff discount on THG brands; refer a friend and receive up to £1000 on probation; anniversary gifts at 5 and 10 years of service.
• THG is proud to be a Disability Confident Committed employer. Please raise any reasonable adjustments needed during the interview process.