Ecommerce Executive

Tribus People Recruitment; Totnes; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A growing retail brand in the Southwest is looking for an experienced E-commerce Executive to optimize their online store's performance. This hybrid role involves managing merchandising, analyzing data for improvements, and enhancing customer experience with a focus on digital marketing strategies.

Benefits

Flexible hybrid working

Career progression opportunities

Supportive team culture

Competitive salary

Qualifications

• Experience with e-commerce platforms, ideally Shopify.
• Background in digital marketing or technology is a plus.
• Understanding of UX principles and website analytics.

Responsibilities

• Manage online merchandising and promotions to maximize sales.
• Analyze website performance and drive conversions.
• Collaborate with teams for brand consistency and site functionality.

Skills

Digital marketing

E-commerce management

Analytical skills

UX principles

Attention to detail

Tools

Shopify

Klaviyo

Job description

E-commerce Executive

Location: South Hams / Hybrid

Salary: £30k DOE

About the Company

Our client is a growing and ambitious retail brand based in the Southwest, with a strong focus on e-commerce, customer experience, and innovation. They pride themselves on fostering a collaborative, commercially driven culture with a commitment to quality, creativity, and growth. With an exciting roadmap ahead, they are now looking for an experienced and proactive E-commerceExecutive to help scale their digital performance.

The Role

As E-commerce Executive, you’ll be instrumental in driving the performance of the company’s online store, ensuring a seamless, engaging and commercially effective customer journey. You’ll sit at the heart of the business’s digital strategy - collaborating with marketing, creative, merchandising and fulfilment teams to optimise product visibility, site functionality, conversion rates and digital campaigns.

This is a hands-on, fast-paced role suited to someone with a blend of commercial awareness, digital marketing know-how, and a passion for driving results through continuous optimisation and data-led decision making.

What You’ll Be Doing

• Manage online merchandising, promotions, and product placement to maximise sales
• Analyse website performance, user behaviour and sales data to drive improvements and conversions
• Maintain and execute an e-commerce trading calendar aligned with seasonal events, launches and campaigns
• Ensure high standards in UX, navigation, and functionality across the online store
• Collaborate with fulfilment, design, marketing, and external agencies to ensure smooth delivery and brand consistency
• Run A/B testing and CVR optimisation projects to boost engagement and conversion
• Support and contribute to CRM, SEO, affiliate, and paid marketing campaigns
• Ensure the website reflects brand values and delivers consistent, high-quality messaging
• Use analytics tools to report on site performance, ROI, and customer behaviour
• Stay up to date with e-commerce trends and recommend new tools or strategies for growth

What We’re Looking For

You’re a commercially minded digital professional who’s confident working across web platforms, data insights, and customer experience. You have a natural curiosity for improving performance and the technical awareness to implement smart solutions.

Essential Skills & Experience

• Experience working with e-commerce platforms - ideally Shopify
• Familiarity with email marketing tools like Klaviyo
• Good understanding of UX principles, conversion optimisation and website analytics
• Comfortable working cross-functionally and managing agency partners
• Strong attention to detail and ability to deliver at pace
• Background in digital marketing or tech is advantageous

Why You’ll Love This Role

• A flexible, hybrid working setup based near Totnes
• The opportunity to directly shape the company’s online growth and customer experience
• A supportive team and a collaborative, open-minded culture
• Clear scope for career progression and skill development
• Competitive salary, with room to flex for candidates bringing additional value

To apply, send your CV to [e-mail] or reach out for a confidential chat.