Ecommerce Executive

Commercial Services Group; Nottingham; Remote; GBP 28,000 - 30,000; Full time

Job summary

A leading education provider is looking for a proactive Ecommerce Executive to join their Global Education Supplies team. This role focuses on enhancing customer experience through digital marketing strategies, optimizing ecommerce platforms, and driving revenue growth in the education sector.

Benefits

25 days annual leave plus your birthday off

Life assurance cover (4x salary)

Pension scheme with 4% employer contribution

Retail and gym discounts

Health cash plan

Cycle to work scheme

Volunteer days

Comprehensive wellbeing programme

Tailored learning and development support

Qualifications

• Experience managing ecommerce platforms and CMS tools.
• Confidence in marketing automation, SEO, and PPC.
• Collaboration across marketing, digital, and product teams.

Responsibilities

• Coordinate seasonal promotions and campaigns.
• Optimize product listings for sales.
• Develop automated email campaigns.

Skills

Attention to detail

Data-driven decision making

Customer behaviour understanding

Tools

Adobe Commerce

Shopify

CMS tools

Job description

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Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Location:Remote with a flexible base across our sites
Salary/package:£28,000 to£30,000 per annum
Contract type: Permanent
Hours: Full time -37 hours per week

We are looking for a proactive, detail-driven Ecommerce Executive to join our Global Education Supplies (GES) team and support the growth of our digital and ecommerce presence. This is a fantastic opportunity to help shape the online customer experience across a diverse portfolio of education brands, contributing to commercial growth through optimised digital journeys, compelling content, and data-led decisions.

Who we are

Global Education Supplies (GES) is part of the Children & Education portfolio at Commercial Services Group (CSG), comprising seven complementary brands that serve the global education sector. These include KCS Education, CES, Landscapes for Learning, Maudesport, Gresswell, Timstar and Technology Supplies. With a customer base spanning more than 90 countries, GES is entering a transformational phase focused on international growth, new product development, marketing investment and operational excellence.

Why this role matters

As Ecommerce Executive, you will play a key role in the day-to-day management, merchandising and optimisation of our ecommerce websites. You will help drive customer acquisition, conversion and retention through effective campaign delivery, content creation, product visibility and digital marketing. Your insight and analytical approach will help us continually improve the online experience and identify opportunities to grow revenue and engagement across our platforms.

What you’ll be doing

• Coordinate with the Marketing and Product Marketing teams to plan and deliver seasonal promotions, campaigns and product launches across our trading websites
• Work with the Ecommerce Manager and Digital team to identify and implement improvements to website performance, functionality and customer experience
• Ensure product listings are optimised for sales, including rich content, accurate attributes, indexing and SEO-friendly naming conventions
• Manage product categorisation, taxonomy and navigation to ensure products are easy to find
• Own day-to-day merchandising of products and categories, using data to inform decisions
• Develop and manage product recommendations to grow average order value and customer retention
• Design and launch automated, activity-based email campaigns using DotDigital
• Support SEO and paid media activity through collaboration with internal teams and external agencies
• Conduct competitor and market analysis to spot new opportunities
• Maintain and share regular performance reports tracking key ecommerce KPIs

What we’re looking for

• Experience managing ecommerce platforms (e.g. Adobe Commerce, Shopify) and CMS tools
• Confidence working with marketing automation, SEO and PPC strategies
• Strong attention to detail and a data-driven approach to decision making
• Good understanding of customer behaviour and ecommerce conversion tactics
• Ability to work collaboratively across marketing, digital and product teams
• Excellent organisation and communication skills
• Experience in the education sector or B2B ecommerce is desirable but not essential

What you’ll get in return

• Competitive salary, dependent on experience
• 25 days annual leave, plus your birthday off
• Life assurance cover (4x salary)
• Pension scheme with 4% employer contribution
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
• Volunteer days and access to a comprehensive wellbeing programme
• Tailored learning and development support with real opportunities to progress

Why CSG?

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.