Ecommerce Executive

FashionUnited Group; Metropolitan Borough of Solihull; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Performance-based Bonus

Healthcare benefit

25 days holiday

Pension scheme

Flexible benefits (EV, dental, cycle,

Gymshark Employee Discount

High Street cashback

Wellbeing support

Enhanced Family Leave

Life Assurance

Lifting Club membership

Onsite lunch & coffee

Allowance for multi-site fitness

Job summary

Gymshark is seeking an Ecommerce Content Executive to join the Digital Product team. You will support product launches, promotional campaigns, and customer experiences on our website, app, and retail stores, collaborating with Marketing, Merchandising, Commercial, Retail, and Technology to deliver engaging, seamless experiences.

The role requires strong organisation, attention to detail, and experience in ecommerce, with knowledge of AI-powered tools and content delivery.

Qualifications

• Experience in ecommerce within a fast-paced environment.

Responsibilities

• Support major trading events and promotional campaigns across ecommerce channels.
• Set up and maintain promotions, discount codes, and merchandising updates.
• Support retail operations through product and content management in POS systems.
• Monitor ecommerce performance and identify opportunities to improve customer experience and commercial results.
• Collaborate with cross-functional teams to deliver high-performing ecommerce experiences.

Skills

Ecommerce experience

Organisational skills

Stakeholder management

Communication

Loyalty/membership programs

AI-powered tools

Content delivery

Project management

Multitasking

Tools

Looker Studio

GA4

Power BI

Asana

Excel

PIM systems

Shopify POS

HTML/CSS basics

Job description

Are you passionate about ecommerce and creating exceptional digital shopping experiences? We're looking for an eCommerce Content Executive to join our Digital Product team and help bring our commercial calendar to life across global ecommerce channels.

In this fast-paced and highly collaborative role, you'll support the delivery of new product launches, promotional campaigns and customer experiences across our website, app and retail stores. Working with teams across Digital Product, Marketing, Merchandising, Commercial, Retail and Technology, you'll play a key role in ensuring customers enjoy seamless, engaging and relevant experiences at every touchpoint.

If you're highly organised, detail-oriented and excited by ecommerce, trading and digital innovation, we'd love to hear from you.

What you'll do

• Support major trading events and promotional campaigns, including seasonal sales, peak trading periods and loyalty activations.
• Set up and maintain promotions, discount codes, merchandising updates and customer-facing messaging.
• Support retail operations through product and content management within point-of-sale systems.
• Monitor ecommerce performance and identify opportunities to improve customer experience and commercial results.
• Collaborate with cross-functional teams to deliver innovative and high-performing ecommerce experiences.

What you'll need

• Previous experience in an ecommerce role within a fast-paced environment.
• Experience supporting ecommerce product launches across multiple products or markets.
• Excellent organisational skills with the ability to manage multiple priorities simultaneously.
• Strong communication and stakeholder management skills.
• Retail ecommerce or Shopify POS experience.
• Loyalty programme or membership experience.
• Experience using reporting tools such as Looker Studio, GA4 or Power BI.
• Knowledge of project management tools such as Asana.
• Intermediate Excel skills.
• Experience working with large product catalogues and PIM systems.
• Experience within retail, fashion or sportswear brands.
• Experience using AI-powered tools to improve efficiency or content delivery.
• Basic HTML or CSS knowledge.

Location

This is a hybrid role and requires attendance at our Solihull headquarters a minimum of three days per week. Please note this role title will be eCommerce Content Executive internally.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you'd like to request a reasonable adjustment please email [e-mail] .

ABOUT US.

We're here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It's what we want for our community, and our team. A team that's growing rapidly around the world. A collective of talented individuals working together to invent Gymshark's future. Our plans are ambitious, and we're looking for people who want to join us for the ride - our growth will be your growth.

THE PERKS.

Standard benefits include:

• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday, additional day for your birthday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme - including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial, Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Life Assurance

Office location specific benefits include (IQ):

• Gym Membership to The Lifting Club (LC)
• Onsite lunch provision & coffee bars

Office location specific benefits include (LDN):

• Funded multi-site fitness membership

Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

Want to know more about working at Gymshark?

England, United Kingdom of Great Britain and Northern Ireland