Ecommerce Executive

About us

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce - an ambitious team of diverse, experienced and up-and-coming talents that we think you'd fit right into.

A role at Club L is more than a job, it's a lifestyle for the innovative, inspired and intuitive thinker.

Roles and Responsibilities

• Work in synergy with cross functional teams to identify new growth opportunities and ways in which to improve our brand presence
• Owner for all key trading activity, ensuring all key trading moments are planned and executed
• Key collaboration with digital marketing channel teams to ensure a consistent campaign plan catered to each channel
• Perform competitive analysis and identify gaps in site functionality and product features
• Support business goals through effective site presentation, curation, and execution of trading and marketing strategies
• Create value throughout the onsite experience, identifying and understanding customers' pain points, work with Digital teams in translating these into enhancement opportunities and engaging experiences
• Drive site improvements to maximise Conversion and AOV and reduce bounce rate
• Understand the wider impact of front and back-end changes and decisions and feed back to the team and the wider business with any pressure points, feedback & improvements
• Work closely with the Merch team to actively drive forward planning and execute brand campaigns and NPDs
• Utilise analytical programs to make improvements onsite. Monitor & report on changes/improvements and make changes where needed

Requirements

• Shopify experience is essential
• Aware of current and emerging best practices within ecommerce & the fashion industry
• Experience of systems, notably Microsoft Excel & Shopify
• Build collaborative, open relationships with all members of the team. Able to coach and guide other team members effectively
• Ensure productive relationships between ecommerce and trading functions and all other business areas to achieve goals
• Work reliably, accurately, and deliver relevant data to develop insights and reporting that will help shape decisions
• Clear, precise, and influential written and verbal communication skills

What's on offer?

• Bi-annual bonus scheme
• Extra day off for your birthday
• Flexible working hours around core hours of 10-4
• Cycle to work scheme
• 40% staff discount
• Healthcare Cashplan
• Free onsite gym
• Enhanced pension contribution
• Enhanced maternity policy
• Free snacks, drinks & treats
• Social events