Ecommerce Director

Blu Digital; West Midlands Combined Authority; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading digital agency seeks an Ecommerce Director to drive P&L growth and lead strategic plans for B2C omnichannel strategies. This role requires strong expertise in eCommerce, focusing on enhancing customer experience and integrating digital marketing within retail operations.

Qualifications

• Strong knowledge of end-to-end eCommerce strategy, including UX and CRO.
• In-depth understanding of Retail and e-Commerce.

Responsibilities

• Drive P&L growth and develop strategic plans.
• Lead the execution of the B2C omnichannel strategy.
• Enhance customer experience through digital marketing and merchandising.

Skills

P&L Management

eCommerce Strategy

Customer Experience

Digital Marketing

Job description

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Our client is recruiting an Ecommerce Director, working one day per week in their office in the Midlands.

Responsibilities:

• Drive P&L growth and develop strategic plans.
• Lead the execution of the B2C omnichannel strategy.
• Devise and implement retail product and brand strategies.
• Define customer journeys and support the retail team.
• Lead weekly trading meetings and share best practices.
• Enhance customer experience through digital marketing, merchandising, and operations.

Requirements:

• In-depth understanding of Retail and e-Commerce.
• Strong knowledge of end-to-end eCommerce strategy, including UX, CRO, performance, and omnichannel integration.
• Aware of emerging trends and technologies in eCommerce.

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