ECommerce Data Analyst

Hero; Bournemouth; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A global food company in Bournemouth is looking for an ECommerce Data Analyst to enhance eCommerce sales and optimize digital performance. The ideal candidate should possess strong data analysis skills, proficiency in Power BI, and excellent communication abilities. Responsibilities include managing sales data, generating performance reports, and collaborating with internal teams to improve KPIs. This position offers hybrid work options and a comprehensive benefits package.

Benefits

Hybrid work

Flexible schedule

Attractive compensation and benefits

Continuous learning and development

Collaborative environment

Qualifications

• Strong background in data analysis, preferably in digital eCommerce.
• Exceptional communication skills, ability to present insights clearly.
• Highly organized with attention to detail.

Responsibilities

• Optimize digital shelf and relevant KPIs.
• Support teams with accurate reporting inputs.
• Generate reports and visualizations for stakeholders.

Skills

Data analysis

Fluent English (oral and written)

Communication skills

Problem-solving skills

Collaboration

Education

Degree in computer science, mathematics, or statistics

Tools

Power BI

Excel

Amazon Seller Central

Job description

About Hero Group

Hero is a global food company focused on branded nutritional food products, founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today.

Hero operates in the Growing Up and Adult categories, which include three businesses: Better Snacking, Naturally Good Food and Others. Within these, we have a house of brands that provides our millions of consumers with trusted, nutritional food products. Our brands include Hero, Corny. Goodies, Beech-Nut, Schwartau, Semper, Freche Freunde, Organix, Deliciously Ella, Sunar, Vitrac, Baby Gourmet, Queensberry, and Casa de Mateus. We are a company rooted in honest goodness.

While what we do has changed over time, how we do it and what we strive for remains the same – products made from high quality ingredients that taste great and are nutritionally balanced. We never stray away from our core belief that there is a better way, the Hero way.

We are on a mission to conserve what's good in nature. We do so by striving to conduct our business sustainably and striving to do the right thing. Always. Without compromises.

We have around 4,000 team members. We believe our team members are what make our business special, and we hire extraordinary people to fulfil our extraordinary mission. We strive for high performance, and our values guide the way we work each day:

Create wow We dare to do things differently, seek to always win with consumers and customers, and endeavour to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.

Everyone Hero We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork.

Nourish others We treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It’s about Honesty, Empowerment, Respect and Diversity.

Take responsibility We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It’s about Sustainability, Ownership, Heritage and Quality.

Impact We value good ideas, so we want the best talent. Our people can make a difference because we give them the freedom to act, to be entrepreneurial, and to make a difference. This is reflected in the responsibilities. Be yourself, be impactful.

Growth We all win if we grow together. It's about professional and personal growth. The best way to grow as a company is to help you grow as a person, hence the availability of learning and development opportunities.

About the role

The ECommerce Data Analyst role will focus on growing eCommerce sales & winning market share on the digital shelf.

Your main responsibilities

• Optimising Digital shelf & all relevant pillars
• Super-user for the Perfect Store/digital shelf tool
• Support local teams with the maintenance of inputs required to ensure accuracy of reporting
• Working closely with the tool provider to ensure seamless management and minimal issues.
• Deep diving into the tool to understand performance improvements by metric for all our key markets across the group.
• Working closely with the markets to illustrate opportunities to improve performance across our core perfect store KPIs.
• Providing analytical support for performance reporting, setting plans, and KPI targets globally.
• Cooperating with the Perfect Store community, sharing best practices, and implementing learnings from other markets.
• Support with broader eCommerce projects and initiatives

Management of Data

• Amazon market share & sales data, retail media & promotional analysis
• Ensure data is centralized, current, accurate, and easily accessible for supporting teams.
• Work closely with the data agency to facilitate the achievement of the above objectives.
• Extract actionable insights from data to drive customer-level decisions.
• Develop and maintain automated data processes for efficiency.
• Collaborate with sales teams to refine and optimize sales strategies and processes.
• Track and produce key performance indicators (KPIs) to monitor progress.
• Generate reports for both internal and external audiences using business analytics tools.
• Create detailed reports and visualizations to effectively communicate findings and recommendations to stakeholders.
• Perform ad-hoc analysis to address specific business questions and provide timely insights.
• Select and utilize the most suitable data tools to achieve optimal results.
• Design queries, compile data, and generate reports using Excel and Power BI.

Other responsibilities include:

• Attend weekly functional meetings internally and externally.
• Support and follow-up actions with the sales and agency teams.

Success measures

• Group eCommerce growth
• Performance improvement of Perfect Store KPIs

This position interacts mainly with

• Internal partners: Group eCom, Country eCom Managers, sales and marketing managers, group and local finance, IT
• Customers/consumers: consumers via insights management
• Providers: Insights/Research agencies, Innovation agencies

Competences:

• Strong background in data analysis, with a preference for experience in digital eCommerce.
• A degree in computer science, mathematics, statistics, or a related field is highly preferred.
• Generic/personal competences
• Exceptional communication skills, with the ability to simplify complex findings and present insights clearly and concisely.
• Professional, organized, and detail oriented.
• Collaborative team player, able to effectively work with marketing, finance, and other departments as needed.
• Naturally curious and eager to learn.

Behavioural Competencies

• Strong problem-solving abilities, with a critical and analytical mindset.
• Highly organized and methodical in managing daily tasks, with excellent attention to detail.
• Self-driven, disciplined, adaptable, and capable of taking initiative.
• Skilled at building strong relationships with internal teams.
• Capable of working both independently and under direction.
• Excellent numerical, written, and verbal communication skil
• Fluent English (oral and written) is a must
• Standard MS Office package
• Power BI
• Advanced Excel skills (formulas, pivot tables, VLOOKUP, data manipulation) for data analysis and reporting.
• Amazon Seller Central

What do we offer you?

We offer a position where you can develop professionally in an international company, with an open way of working and short decision lines where people can really make an impact.

Benefits

• Hybrid work
• Flexible Schedule and early finish on Fridays, also during summer months
• Attractive Compensation & Benefits package
• Physiotherapist
• Continuous learning and development
• Ongoing feedback
• Collaborative and challenging multinational environment
• Strong values
• Matrix organization
• Open and transparent culture
• Great work environment
• Amazing people
• and much more!

If you what to know more about Hero, access our web site: Home | Hero Group