Ecommerce Content & Social Commerce Executive

Team Recruitment (Poole) Limited; Woking; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holidays 25–28 days

Pension

Private medical cover

Private dental cover

Life assurance

Employee assistance

Subsidised sport membership

Beautiful offices

Job summary

Team Recruitment (Poole) Limited is helping a global consumer goods business recruit an Ecommerce Content & Social Commerce Executive in Woking. The role is hybrid, with 3 days in the office and 2 days from home, focusing on content strategy, optimization, and social commerce across D2C and TikTok Shop.

You will enhance product discoverability, engage customers and drive revenue through best-in-class content, creator collaboration and optimization initiatives.

Qualifications

• Experience in e-commerce, digital marketing or a similar role.
• Experience updating website content using a CMS or e-commerce platform.
• Good understanding of ecommerce and the online customer journey.
• Experience supporting influencer, creator or product sampling campaigns is beneficial.
• TikTok Shop experience is an advantage but not essential.
• Strong organisation and attention to detail.
• Good communication and teamwork skills.
• Proficient in Excel/spreadsheets and basic reporting.
• Proactive, eager to learn, and interested in trends.

Responsibilities

• Merchandise homepage, seasonal pages, campaign pages and category pages.
• Upload and maintain content within SFCC.
• Identify opportunities to improve customer journeys and content engagement.
• Conduct keyword research and competitor analysis.
• Conduct regular website audits to assess content quality and consistency.
• Recommend enhancements to improve conversion and customer experience.
• Ensure all content aligns with brand guidelines and ecommerce best practice.
• Act as key operational contact for affiliate agency.
• Support affiliate campaigns through content sharing and voucher code setup.
• Collate creative assets and campaign messaging for paid media.
• Support campaign planning with insight-led recommendations.
• Manage Google Merchant Centre to support Google Shopping campaigns.
• Share competitor, creator and social commerce insights with the wider business.

Skills

E-commerce

Digital marketing

Social commerce

CMS platform

TikTok Shop

Analytics Excel

Communication

Teamwork

Tools

SFCC

Google Merchant Centre

Job description

Ecommerce Content & Social Commerce Executive

(D2C & TikTok Shop)

Location: Woking/ Hybrid 3 days office 2 days WFH.

My client is a global consumer goods business with an innovative portfolio of leading products across home appliances and stunning lifestyle categories, sold through major retailers and ecommerce platforms across EMEA.

Now looking to hire an Ecommerce Content & Social Commerce Exec to support the content strategy, merchandising, optimization and social commerce growth agenda across the D2C websites and TikTok Shop.

This role will focus on enhancing product discoverability, improving customer engagement and supporting revenue growth through best-in-class content, creator collaboration and optimization initiatives.

Key Responsibilities

Website Content & Optimization

• Merchandise homepage, seasonal pages, campaign pages and category pages.
• Upload and maintain content within Salesforce Commerce Cloud (SFCC).
• Identify opportunities to improve customer journeys and content engagement.

SEO & Product Optimization

• Conduct keyword research and competitor analysis.

Content Quality & Experience

• Conduct regular website audits to assess content quality and consistency.
• Recommend enhancements to improve conversion and customer experience.
• Ensure all content aligns with brand guidelines and ecommerce best practice.

Affiliate Agency Management

• Act as key operational contact for affiliate agency.
• Support affiliate campaigns through content sharing and voucher code setup.

Performance Marketing Support

• Collate creative assets and campaign messaging for paid media.
• Support campaign planning with insight-led recommendations.
• Manage Google Merchant Centre to support Google Shopping campaigns

Review & Advocacy Programmes

• Support review generation initiatives and advocacy campaigns.
• Partner with review platforms and consumer communities to increase authentic customer content and ratings.

TikTok Shop & Social Commerce

• Working with agency, own optimization of product listings in TikTok Seller Centre.
• Conduct keyword research and implement listing improvements.
• Develop content strategies that improve discovery, engagement, and conversion.
• Work alongside agency partners to implement pricing recommendations, flash offers and promotional activities.

Affiliate & Creator Programme

• Work with agency partner to develop affiliate relationships
• Identify content opportunities, campaign hooks and creator concepts.
• Support creator sampling programmes and track product seeding activities.
• Support creator communications, incentive programmes, campaign & live briefing materials.

Reporting & Insights

• Share competitor, creator and social commerce insights with the wider business.

Skills & Experience

• Experience in e-commerce, digital marketing, social commerce or a similar role.
• Experience updating website content using a CMS or e-commerce platform.
• Good understanding of e-commerce and the online customer journey.
• Experience supporting influencer, creator or product sampling campaigns is beneficial.
• TikTok Shop experience is an advantage but not essential.
• Strong organisation and attention to detail.
• Good communication and teamwork skills.
• Comfortable using Excel/spreadsheets and basic reporting.
• Proactive, willing to learn and interested in e-commerce and social media trends.
• Competitive salary + annual bonus
• 35 hours per week 9.00 to 17.00 Hybrid 3 days in the office 2 WFH
• Holidays 25 per year– up to 28 days + Bank Holidays
• Pension contributions
• Private Medical Health cover including family
• Private Dental Cover, Critical Illness cover, Life Assurance ,Eye Care Scheme
• An Employee Assistant Programme
• Subsidised Sport Membership Scheme to a value of £250 per year
• Beautiful contemporary offices and wonderful working culture!