Ecommerce Content Manager

ghd; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An iconic British brand seeks a Global Ecommerce Content Manager to enhance the customer experience on their website. This role involves executing content for product launches and campaigns while collaborating with various teams to ensure a premium user experience. The position offers a unique opportunity to work in a dynamic environment where creativity and innovation are valued. Join a company committed to transforming lives through exceptional hair styling tools, and be part of a team that champions collaboration, creativity, and commitment to excellence.

Qualifications

• Experience in managing content across digital platforms.
• Strong organizational skills to handle multiple priorities.

Responsibilities

• Execute all content across ghdhair.com including launches and campaigns.
• Drive global content strategy ensuring alignment with stakeholders.

Skills

Content Management

Digital Marketing

Stakeholder Management

Adobe Photoshop

Organizational Skills

Communication Skills

Tools

Website CMS

Job description

ABOUT THIS ROLE

The Global Ecommerce Content Manager provides an exciting opportunity to work on the global acceleration and enhancement of ghdhair.com onsite customer experience (CX) and user experience (UX). The Global Ecommerce Content Manager will be responsible for executing all content across ghdhair.com globally, including all product launches, campaigns and promotions.

The Global Ecommerce Content Manager will also be responsible for working closely with the brand manager, studio team, product owner and SEO agency to elevate all the content across ghdhair.com.

This position is a 12-Month FTC.

LOCATION

This role will be based in our Leeds office, and we offer a hybrid working pattern of 3 days in the office and 2 days WFH.

JOB ROLE AND RESPONSIBILITIES

• Responsible for the execution of all content across ghdhair.com, including product launches, brand campaigns and promotional activity.
• Drive the ghdhair.com global content strategy, ensuring full alignment with key stakeholders throughout, to provide a best-in-class customer experience.
• Work cross functionally with the global brand and studio team to enhance website design and functionality, championing a premium user experience at all times.
• Work with the Global Ecommerce Trading Manager to develop and implement UX onsite changes that drive performance, increase conversion and other digital KPI’s.
• Create and deploy detailed guidance documentation for new product launches and campaigns, and present back to local markets for their understanding.
• Control and manage the allocation of all content requirements for the international markets.

REQUIREMENTS

• Passionate about ghd as a brand, with a genuine interest in hair styling and technology.
• Digital first mindset, eager to champion a premium user experience at all times.
• Previous use of a website CMS and adobe photoshop.
• Confident in presenting to multiple stakeholders.
• A self-starter with strong organisational skills, with the ability to manage multiple priorities at once.
• High level of rigor and attention to detail.
• Ability to work in a fast-paced environment with tight deadlines.
• Resourceful, creative, and flexible.
• Proactive with a positive attitude, a flexible approach to working and a willingness to learn.
• Strong communication, networking, and interpersonal skills.

WHO ARE WE?

Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!

Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. ghd tools deliver “safer for hair” heat styling that have become an essential part of the daily lives of professional hair stylists and consumers globally.

Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!

VALUES

We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.

• Collaborative – We work together to create the extraordinary.
• Creative – We foster creativity & excellence to create value for our brands and business.
• Courageous – We are agile, entrepreneurial & we own our future.
• Connected – We stay connected and ensure we are always consumer first.
• Committed – We are responsible for our impact on other & the planet.

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