eCommerce Content Executive

TN United Kingdom; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a Content & E-commerce Specialist to enhance its online presence. This exciting role involves creating engaging product listings, optimizing content for search engines, and ensuring product accuracy across channels. You'll collaborate with various teams to improve the customer shopping experience and adapt content for international markets. With a focus on sustainability and adventure, this company offers a hybrid working environment and values diversity. If you're passionate about e-commerce and ready to make a significant impact, this is the perfect opportunity for you.

Benefits

Staff Discounts

Hybrid Working (3 days in office, 2 days remote)

Qualifications

• Experience in creating dynamic online content within an Ecommerce environment.
• Highly organized and efficient with strong attention to detail.

Responsibilities

• Creating engaging product descriptions that align with the company's tone of voice.
• Optimizing website content for search engines using keywords and SEO practices.

Skills

SEO Best Practices

Content Creation

E-commerce Knowledge

Attention to Detail

Project Management

Excel Proficiency

Adaptability

Tools

Product Information Manager (PIM)

Photoshop

HTML

Job description

Job Title: Content & E-commerce Specialist

Reporting to the Website Manager, this role is essential for creating a positive first impression of our brand online. You will be responsible for maintaining the company's tone of voice by creating engaging, search-friendly product listings and assisting in onsite maintenance of all published products and images. Your efforts will ensure all products are accurate, up-to-date, and well-presented across channels to maximize sales. Additionally, you will help shape the look and feel of our international profiles to appear 'local' and 'seasonal'.

Key Responsibilities

• Creating engaging product descriptions that align with the company's tone of voice.
• Maintaining live site content, ensuring product information and images are accurate, searchable, and correctly categorized.
• Optimizing website content for search engines using keywords, meta tags, and other SEO practices.
• Adapting existing copy to suit international markets.
• Using the Product Information Manager (PIM) to upload and assign product descriptions.
• Ensuring non-product pages (Delivery, Returns, FAQs, etc.) are current through regular QA.
• Collaborating with the Catalogue Team to address content or product concerns with the Website Manager.
• Working closely with Ecommerce departments (Trade, Email, Social Media, Marketplaces) and other teams to enhance customer shopping experience.
• Preparing the site for promotions and events.
• Serving as the point of contact for Customer Care, B&M, and content-related queries.

Candidate Profile

• Experience in creating dynamic online content within an Ecommerce environment, with knowledge of SEO best practices.
• Highly organized and efficient.
• Proactive, self-motivated, and eager to contribute significantly to the team.
• Ability to thrive in a busy environment and adapt to last-minute changes.
• Strong attention to detail, recognizing opportunities for improvement.
• Capable of managing multiple projects and prioritizing tasks effectively.
• Quick learner with a desire to acquire new skills.
• Proficient in Excel; knowledge of Photoshop and HTML is a plus.
• Passionate about our products and able to convey this enthusiasm online.

We offer a competitive salary and benefits, including hybrid working (3 days in our London office and 2 days remote), and staff discounts.

About Mountain Warehouse

We’re passionate about outdoor adventures and sustainability, designing quality products for hiking, running, skiing, and exploring. Our team values individuality, diversity, and teamwork, committed to an inclusive workplace. Join us if you’re excited about adventure, retail, and making a difference!