Ecommerce CO-Ordinator

JANECARR; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury lifestyle boutique in London is seeking an enthusiastic Ecommerce Coordinator to manage day-to-day operations of their Shopify site and support digital marketing efforts. The role requires a detail-oriented individual with knowledge of e-commerce platforms, excellent communication skills, and a degree in a related field. This position offers an opportunity to contribute ideas to enhance online sales and customer experience.

Qualifications

• Previous experience in an ecommerce environment, ideally within luxury or premium retail.
• Knowledge of Klaviyo and Shopify preferred.
• Strong attention to detail and commercial awareness.
• Excellent written communication and grammar.
• Organised, self-motivated, able to manage multiple tasks.
• Interest in luxury lifestyle, fashion, and digital retail trends.

Responsibilities

• Manage day-to-day operations of the Shopify site.
• Collaborate to ensure smooth product launches.
• Assist with reporting on site performance.
• Contribute ideas to marketing strategy.

Job description

JANECARR is a lifestyle boutique of accessories, homeware and curated objects sourced by Founder, Jane Carr. The online boutique is inspired by travel, contemporary art and culture, imbued with humour and playfulness. We work with designers and artisan makers from around the world.

The JANECARR brand creates luxury printed and cashmere scarves, with an emphasis on unique design and fine craftsmanship. We’re looking for an enthusiastic and highly organised Ecommerce Co-ordinatorto join oursmall, fast-growingteamin Regent's Park, London.

The Ecommerce Coordinator will maintain day-to-day website operations whilst helping to execute the ecommerce strategy and support digital marketing efforts.

Key Responsibilities:

Website:
• Manage day-to-day operations of the Shopify site, including product uploads, merchandising and content updates, with the goal of increasing sales growth and brandawareness.

Product & Content:
• Collaborate with the team to ensure smooth and timely product launches by writing, editing and optimising product copy in our tone of voice, aligned with SEO and customer journey goals.
• Manage product inventories and monitor stock levels.

Performance & Optimisation:
• Assist with reporting on site performance, campaign results and customer behaviour.
•Undertake regular website walks, identifying issues and working to fix them.
• Contribute ideas and support implementation of CRO and on-site UX improvements.
• Customer service support.

Marketing & Campaign Support:
• Contribute ideas to marketing strategy to support sales growth.
• Prepare assets and execution of campaigns across website, social and email marketing.

Skills & Experience Required:
• Previous experience in an ecommerce environment, ideally within luxury or premium retail.
• Knowledge of Klaviyo and Shopify (or other ecommerce platforms) preferred.
• Strong attention to detail and commercial awareness.
• Confident using Excel / Numbers and comfortable handling product data at scale.
• Excellent written communication and grammar, with a flair for creating engaging product copy.
• Organised, self-motivated, and able to manage multiple tasks with competing deadlines.
• A collaborative team player with a proactive attitude and strong interest in ecommerce growth and customer experience. • Experience in ecommerce, merchandising, or site management.
• Degree in Business, Marketing, Fashion or a related discipline.
• Interest in luxury lifestyle, fashion, and digital retail trends