eCommerce Assistant Trader

Fenwick; United Kingdom; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

33 days annual leave (incl. 8 bank hol

Birthday off

Up to 25% discount in Fenwick stores

WeCare 24/7 wellbeing

Hybrid working (Thu/Fri from home)

Job summary

Fenwick is seeking a Digital Assistant Trader to join the Digital Trading team in our fashion categories. You’ll support with online merchandising, reporting, forecasting and campaigns, helping shape how products are presented online to engage customers.

Ideal candidates are highly numerate, detail-focused and comfortable in a fast-paced eCommerce environment. Proficiency with Excel, Google Analytics, Shopify, Nosto or Klaviyo is advantageous.

Qualifications

• Experience in ecommerce is advantageous with an understanding of digital merchandising principles.
• Analytical and numerate mind is a must to drive sales and profit.
• Ability to prioritise workload and work under pressure in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience with Excel, Google Analytics, Shopify, Nosto and Klaviyo is advantageous.

Responsibilities

• Support regular trade reporting and analysis.
• Provide insights on sales, stock, conversion and customer behaviour.
• Coordinate campaigns, brand launches and seasonal opportunities.
• Ensure products are well-merchandised across the site.
• Contribute to testing on content, launches and digital journeys.

Skills

Analytical mindset

Numerate

Cross-functional collaboration

Prioritisation

Communication skills

Tools

Excel

Google Analytics

Shopify

Nosto

Klaviyo

Job description

Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our fashion categories!

When you join Fenwick, you’ll receive:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• WeCare -24/7 GP, wellbeing advice & support service.
• Hybrid Working (Typically every Thursday and Friday working from home).

About the role

In this role, you’ll work closely with the Digital Trading Manager to manage online merchandising, optimisation, reporting and forecasting, ensuring the smooth delivery of trade plans and contributing directly to our digital sales targets. With your analytical mindset and keen eye for opportunity, you’ll play an important part in shaping how our products are presented online to engage and inspire customers.

As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys.

This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of digital merchandising principles is advantageous, alongside confidence using tools such as Excel, Google Analytics, Shopify, Nosto or Klaviyo. Most importantly, you’ll be eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics.

What we are looking for in a candidate...

• Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend.
• An analytical and numerate mind is a must to drive sales and profit.
• Ability to prioritise workload and work well under pressure in a fast-paced environment.
• Excellent written and verbal communication skills.
• Producing insights to help influence category plans and enhance customer’s experience.
• Build relationships & effectively working with branded partners.
• Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous.

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

In 2023 we launched our 'Quiet No More' campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!