eCommerce Administrator

Costanoa Lodge and Camp; Portsmouth; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local cleaning and hygiene distributor based in Portsmouth is seeking a full-time eCommerce Administrator. This entry-level role is ideal for recent graduates with an interest in eCommerce. Responsibilities include managing the eShop, creating engaging social media content, and providing customer support. The position offers Monday to Friday hours, 20 days holiday, and an attendance bonus.

Benefits

20 days holiday plus Bank Holidays

Attendance bonus

Qualifications

• Previous experience with a selling platform is desired but not essential.
• Excellent communication and customer service skills required.
• Design capability is a plus but not required.

Responsibilities

• Be the first contact for the Company's eShop.
• Manage product listings and content.
• Create and monitor social media content.

Skills

Communication skills

Customer service skills

IT skills including MS Office

Attention to detail

Team player

Adaptability

Job description

CJS Portsmouth is the largest cleaning and hygiene distributor across the South Coast based in Portsmouth and we are currently looking for a full-time eCommerce Administrator as well as some Digital Marketing for our busy sales office. This role could be the perfect fit for a recent school or college graduate who has an interest in eCommerce and digital communications.

E-Commerce Operations

What will the role include:

• Being the first port of contact for the Companys eShop
• Explaining and advising customers on the use of the eShop
• Manage product listings and content (descriptions, video, images).
• Setting up customer eShop accounts/setting up customer templates for easier basket ordering
• Setting up and maintaining product, manufacturer and subject categories within the eShop
• Monitoring and reporting on the performance of the eShop
  
  

Digital Marketing

• Create innovative and engaging social media content
• Schedule and publish social media posts
• Monitor and analyse social media performance
• Writing content for additional digital marketing platforms
  
  

Additional Duties

• Answering phones during busy periods as well as holiday cover
  
  

Experience, Skills And Attributes

• Previous experience of working with a selling platform is desired for not essential as training will be given
• Excellent communication skills
• Excellent customer service skills
• IT skills including MS office (Excel, Word and Outlook)
• Design capability is desirable but not essential
• Attention to detail
• Team player
• Adaptable
  
  

What You Will Get

• Portsmouth office-based post
• Monday to Friday, 9am to 5pm (with an hour for lunch)
• 20 days holiday plus Bank Holidays
• Attendance bonus
  
  

LNKD1_UKTJ