Ecommerce Administrator

We Staff; England; On-site; GBP 26,000; Full time

Job summary

A recruitment agency is seeking an E-commerce Administrative professional to support an e-commerce fulfilment center in Basildon, England. The role involves managing administrative tasks, coordinating order processing, handling customer queries, and maintaining inventory records. Ideal candidates should possess strong multitasking abilities and prior experience in administrative roles. Salary offered is £26,000 per annum.

Qualifications

• Experience in administrative roles within e-commerce environments.
• Ability to manage multiple tasks and priorities effectively.
• Strong communication skills for customer and supplier interactions.

Responsibilities

• Answer telephone queries and resolve customer issues.
• Maintain accurate inventory documentation.
• Coordinate with couriers for dispatches and track deliveries.

Skills

Multitasking

Customer service

Stock management

Query resolution

Job description

We Staff is recruiting for administrators for an E-Commerce fulfilment centre in Basildon, the position is to support the Ecommerce department with administrative tasks.

The ideal candidate will play a vital role in ensuring smooth e-commerce order processing, coordinating healthcare kit preparation and admin, managing goods-in procedures, and tracking stock movements. This is a diverse role ideal for someone who enjoys multitasking, working across departments, and maintaining high standards in admin and logistics.

Salary: 26,000 per annum Job Title : E-commerce Administrative

Location: Basildon

E-commerce Administrative Duties:

• answering the telephone
• resolving queries,
• responding to customers and suppliers & general admin
• E-commerce Administration
• Liaise with couriers for dispatches and track deliveries.
• Respond to customer queries regarding orders, returns, and inventory.
• Update and maintain product listings, pricing, and descriptions on WMS.
• Healthcare Kitting Admin
• Maintain accurate documentation for each batch of kits produced.
• Stock Movements & Inventory
• Monitor and record stock movements
• Assist with regular stock counts and reconciliation.
• Update internal inventory systems
• Identify low-stock items and raise alerts or purchase requests.
• Goods-In & Receiving
• Receive and inspect incoming deliveries for accuracy and quality.
• Log goods-in data into stock management systems.
• Familiarity with stock control and inventory systems.

All interested candidates, must apply through CV Library and also call We Staff to request more information on the vacancy,