Ecommerce Admin Intern: Data, Orders & Customer Ops

Muji Europe Holdings Ltd; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Muji Europe Holdings Ltd is seeking a motivated E-commerce Administrator Intern in London. The intern will support online operations, manage refunds, assist with customer care, and coordinate stock levels. Ideal candidates are detail-oriented, numerically confident, and possess strong organizational skills. Familiarity with e-commerce operations is advantageous. The role provides exposure to a fast-paced e-commerce environment and opportunities for learning.

Qualifications

• Strong attention to detail and organisational skills.
• Confident working with numbers and basic calculations.
• Ability to multitask and manage time effectively.
• Experience in store support or an e-commerce environment is a plus.

Responsibilities

• Register and process customer refunds accurately.
• Submit and maintain order information across platforms.
• Assist in investigative service tickets.
• Monitor stock levels and communicate findings.
• Support order processing related to back orders.

Skills

Attention to detail

Organisational skills

Numeracy

Communication skills

E-commerce understanding

Proficiency in Microsoft Office

Fluency in English

Second EU language

Tools

Google Workspace

Job description

Muji Europe Holdings Ltd is seeking a motivated E-commerce Administrator Intern in London. The intern will support online operations, manage refunds, assist with customer care, and coordinate stock levels. Ideal candidates are detail-oriented, numerically confident, and possess strong organizational skills. Familiarity with e-commerce operations is advantageous. The role provides exposure to a fast-paced e-commerce environment and opportunities for learning.