Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
A leading UK-based AV and UC integrator is looking for an Ecommerce Account Manager to enhance their online business. The role involves overseeing customer inquiries, ensuring exceptional service, and nurturing client relationships to drive satisfaction and repeat business. Ideal candidates will have strong customer service experience, effective communication skills, and be comfortable using CRM and Ecommerce platforms.
Social network you want to login/join with:
The Company
Our client is a leading UK-based AV and UC integrator headquartered in Reading, Berkshire. Since 1999, they have delivered thousands of reliable, cost-effective audio-visual and unified communication solutions tailored for collaboration, presentation, and communication spaces.
With a dedicated team of design consultants, engineers, AV project managers, programmers, and technicians, they pride themselves on offering the highest standard of AV solutions nationwide. In addition to their core integration services, they operate a thriving Ecommerce store, which you will be managing as part of this role.
The Role
They are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You'll handle all inbound communication (chats, calls, emails, quotes) related to the Ecommerce platform and oversee the entire customer journey - from initial enquiry through to post-sale account management.
You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business.
General Responsibilities
Ideal Candidate Profile
If this Ecommerce Account Manager sounds like an ideal role for you then apply today and our client will be in touch.