Call Center Operator - Uncapped Commission (Ferndale)

JR United Kingdom; Wales; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic Sales Team in Rhondda Cynon Taff. This exciting role offers a competitive starting salary with the potential for growth and uncapped commission. Ideal candidates will possess strong communication skills and a passion for customer service. Enjoy flexible working arrangements, comprehensive benefits including online GP access, generous family leave, and discounts on products. If you're ready to make a difference and grow your career, this opportunity is perfect for you.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Product Discounts

Career Development Support

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss suitable products and services tailored to customer needs.

Skills

Communication Skills

Sales Skills

Customer Service

Job description

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Call Center Operator - Uncapped Commission (Ferndale), Rhondda Cynon Taff

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Client:

EE

Location:

Rhondda Cynon Taff

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Some of the support measures include scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• An great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly
• Family Leave - Equalized maternity, paternity, and adoption leave, offering 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents in growing their family
• Huge discounts on EE & BT products including your Mobile and Broadband – saving hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and supporting your career aspirations
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental to protect you and your family