Property Manager

Prospect Estate Agency; Bracknell; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking agency that values its team and community. As a Property Manager, you'll ensure excellent service for tenants and landlords while managing contracts and maintenance tasks. This role offers a supportive environment with opportunities for growth and incentives. If you're a dedicated professional with strong communication skills and a passion for customer service, this is the perfect opportunity for you to thrive in a close-knit team that feels like family.

Benefits

Competitive salaries

Incentives through cross-selling

Quarterly awards

Training on Reapit

In-house training on property management software

Qualifications

• Experience in property management and customer service is essential.
• Strong communication and organizational skills are crucial.

Responsibilities

• Manage contracts and safety checks for landlords and tenants.
• Handle maintenance issues and administrative duties.

Skills

Strong communication skills

Organizational skills

Self-motivated

Reliability

Empathy

Ability to work under pressure

Computer literacy

Tools

Reapit

Microsoft Office

Job description

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Prospect Estate Agency is a forward-thinking, privately-owned business with a rich heritage and deep local knowledge. We pride ourselves on being an approachable, professional agency that prioritises people and genuinely cares about our clients' needs. Working with Prospect is like joining a family; most of our team have been with the company for 10 or more years. We have a very close-knit culture and we invest heavily in the happiness and wellbeing of our staff. We are dedicated to supporting our community, simplifying the customer experience, and delivering exceptional results with honesty and integrity.

Prospect Estate Agency is seeking an experienced Property Manager to join our highly successful team. The role involves balancing the many different demands to ensure that tenants and landlords receive an excellent service at all times. Additionally, you will ensure that all the necessary documents have been received, recorded, and are kept up-to-date.

The Property Management Role:

• Meeting Landlords and Tenants to sign contracts
• Arranging safety checks and collecting completion funds
• Dealing with maintenance issues, arranging contractors, arranging access, and paying invoices
• Renewing existing contracts, negotiating rent increases, creating Tenancy Agreements
• Deposit returns, negotiating between Landlord and Tenant to resolve any damage
• Administrative duties, updating Excel spreadsheets, etc.

We offer:

• Competitive salaries, dependent upon level of experience
• An excellent opportunity to earn incentives through cross-selling
• Quarterly awards
• Training on Reapit - our agency database
• In-house training on our property management software and Microsoft Office

Skills required:

• Strong communicator, both verbally and written
• Personal experience of buying/selling/letting or renting
• Well-organised
• Self-motivated and ready to use initiative
• Reliable and committed
• High tolerance levels and empathetic nature
• Previous experience working under pressure
• Flexibility to go the extra mile when business demands
• Computer literate

Prospect is a very customer service-focused company, and because of this, we require determined individuals with a professional 'can do' approach to business.