Centre Managers (Residential / live in role)

Embassy Summer; Newcastle upon Tyne; On-site; GBP 125,000 - 150,000; Full time

Job summary

Join a dynamic team in summer 2025 at a forward-thinking organization that offers award-winning summer programs for young learners. As a key player, you will inspire and lead a dedicated team, ensuring students receive an enriching experience filled with language learning and cultural immersion. This role includes managing staff, overseeing operations, and maintaining high standards of safety and satisfaction. Enjoy a residential position with full board accommodation provided, and be part of an environment that values equality and diversity. If you have a passion for education and youth development, this opportunity is perfect for you!

Benefits

Full board residential accommodation

Weekly pay up to £1,100

Team-building activities

Cultural excursions

Professional development opportunities

Qualifications

• Educated to Degree level or equivalent, or working towards.
• Experience working with juniors and in logistics/travel roles.

Responsibilities

• Promote student welfare and manage a team dedicated to student development.
• Ensure the centre operates to the highest health and safety standards.

Skills

Leadership

Communication Skills

Organizational Skills

Problem Solving

Interpersonal Skills

Data Manipulation

Emotional Resilience

Education

Degree level education or equivalent

Tools

Microsoft Office

Job description

Job Type: Activity staff/Resort Rep, Admin/Secretarial/Clerical

Location: Newcastle upon Tyne, United Kingdom Residential

Category: Gap/Temp And Parttime/Holiday

Available from: Jun 2025

Finishes on: Aug 2025

Type of work: Full Time And Part Time, Indoor & Outdoor, Evening Work, Daytime Work, Weekend Work

Join our winning team of global superstars in summer 2025

Embassy Summer, under its parent company EC English, offers award-winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn English whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

The Centre Manager inspires, motivates, and leads an entire school of staff, leaders, and students.

Key Responsibilities:

1. Promoting and safeguarding the welfare of students for whom you are responsible and with whom you come into contact.
2. Manage, lead, and inspire a team of colleagues dedicated to students’ development and welfare.
3. Maximise student and group leader satisfaction by ensuring their experience meets or exceeds expectations.
4. Ensure the centre operates to the highest standards of relevant Health & Safety, safeguarding.
5. Ensure the programme runs within the pre-determined budgets in consultation with the supporting Programme Manager or Head Office teams.
6. Overseeing the submission of all centre administration.
7. Provide regular centre updates to the supporting Programme Manager.

Specific duties include:

1. Training and inspiring the centre teams.
2. Conducting assemblies and inductions for students and Group leaders.
3. Conducting staff and Group leader meetings.
4. Overseeing staff performance and behaviour and ensuring that staff demonstrate and adhere to safe and healthy working practices at all times.
5. Liaising with the Recruitment Team to ensure staffing is at maximum capacity and staffing issues are addressed in a timely manner.
6. Creating staff rotas and ensuring employee contracted hours are adhered to and additional hours recorded weekly.
7. Ensuring accuracy of all staff working hours for payroll purposes.
8. Reviewing completed Meal provision forms and Occupancy record forms prior to weekly submission to the host centre.
9. Supporting the Activity Management team.
10. Supporting the Academic Management team.
11. Supporting the Welfare and Accommodation team.
12. Ensuring all management teams receive completed feedback in a timely manner.
13. Overseeing Student arrivals and departures procedures are in place and adhered to.
14. Managing a positive working relationship with all stakeholders.

Minimum Qualifications:

1. Educated to Degree level or equivalent/or working towards.
2. Safeguarding Level 1 and 2.

Experience required:

1. Experience working with juniors.
2. Experience in a role involving organisation/logistics/travel.

Personal attributes:

1. Ability to lead and inspire a team.
2. Practical knowledge of Microsoft Office packages.
3. Ability to understand and manipulate data accurately.
4. Excellent communication and interpersonal skills.
5. Excellent organisational and planning skills.
6. Ability to deal and resolve complex problems efficiently.
7. Ability to work under pressure, prioritise tasks and meet deadlines.
8. Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people.
9. Demonstrates emotional resilience in working with challenging behaviours.
10. Demonstrates a positive attitude to the use of authority and maintaining discipline.
11. Demonstrates an exceptional level of attention to detail.

Working Week:

6 days out of 7 (1 day off per week)

All management roles are residential.

Remuneration:

Weekly pay up to: £1,100
(inclusive of holiday pay)
FULL BOARD RESIDENTIAL ACCOMMODATION INCLUDED FREE OF CHARGE

Disclosure and Barring Service:
If you do not have a valid Enhanced DBS and are not subscribed to the DBS update service, we will need to apply for a new Enhanced DBS for you.

Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

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