Food & Beverage Assistant Manager

National Trust; Chippenham; On-site; GBP 29,000; Full time

Job summary

Join the National Trust as a Food and Beverage Assistant Manager, where you'll oversee operations in a vibrant food and beverage setting. This permanent role offers a chance to lead a team, ensure outstanding customer service, and manage financial targets, all while enjoying a range of benefits including a substantial pension scheme and discounts.

Benefits

Substantial pension scheme up to 10% basic salary

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Qualifications

• Experience in achieving outstanding customer service.
• Skilled in setting personal objectives and giving feedback.
• Experienced with budgets to increase income and control costs.

Responsibilities

• Support the team in maintaining high service standards.
• Set and achieve financial targets to increase income.
• Assist in recruiting and training new team members.

Skills

Customer Service

Leadership

Communication

Budget Management

Health and Safety Compliance

Job description

Job Description

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how youd be able to get here for work, before applying for the job.

Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours:37.5 hours per week over 5 days. No evenings or split shifts. Weekends required.

Salary:£28,509 per annum

Duration:Permanent

Potential start date:ASAP

What it's like to work here

To find out more about what its like to work in a food and beverage team for the National Trust,clickhere towatch our video.

As Food and Beverage Assistant Manager, youll be working closely with the Food and Beverage Manager. Youll be helping to look after the entire operation, which includes a large, diverse team, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. Youll always have an eye on ways to improve service and standards for our visitors, staff and volunteers.

You will support the team to help build a great place to work. This could include helping with recruiting and training new people and developing the team. Youll make sure that the team follow all relevant legislation and National Trust policies.

You will be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.

We will give you an induction that fits the job, which may include time spent at another National Trust property. Training in allergens and food safety, compliance plus any mentoring needed to help you in your role. You can sign up for further professional training and development from a wide range of courses if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of whats possible in this role.

What you'll be doing

As Food and Beverage Assistant Manager, youll be working closely with the Food and Beverage Manager. Youll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. Youll always have an eye on ways to improve service and standards for our visitors.

Youll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. Youll make sure that the team follow all relevant legislation and National Trust policies.

Youll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.

Well give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Please also read the full role profile, attached to this advert.

Who we're looking for

Wed love to hear from you if youre:

Used to achieving outstanding customer service in a similar environment.

Agood leader of people, skilled in setting personal objectives and giving feedback.

Experienced with budgets to increase income and control costs (including managing stock and waste).

Apeople person, with a friendly attitude and great communication skills.

Aware of health and safety compliance.

The package

The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

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