OTM/GTM Application Specialist

TN United Kingdom; Crawley; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the UK is seeking an experienced OTM/GTM Functional Consultant to support their ERP systems. This role involves configuring modules, collaborating with stakeholders, and providing training and documentation. Ideal candidates will have extensive experience in functional consulting and a strong understanding of ERP systems. The company offers a flexible work environment and opportunities for career development.

Qualifications

• At least five years of OTM/GTM implementation experience.
• Experience with ERP systems like SAP and Oracle.
• Proficient in communication and team leadership.

Responsibilities

• Provide Functional Consulting Services for GTM/OTM Modules.
• Gather and document business requirements and process flows.
• Manage project delivery and customer satisfaction.

Skills

OTM/GTM Solution expertise

Functional skills in OTM/GTM modules

Broad IT knowledge of ERP systems

Technical IT knowledge

Strong communication skills

Teamworking and leadership experience

Logical analysis

IT development skills

Tools

SAP

MS Project

Oracle ERP

DBA

SQL

Visio

PowerPoint

Office tools

Job description

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Location: Crawley, United Kingdom

In fast-changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security, and space, our architects design innovative solutions that make our tomorrow possible.

Together we offer fantastic opportunities for committed employees to learn and develop their careers with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer. We innovate across five major industries: Aerospace, Defence, Ground Transportation, Security, and Space.

Your health and well-being matter to us, and that’s why we offer flexibility to do what’s important to you; whether that’s part-time hours, job sharing, home working, or flexible start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Primary Purpose of the Role:

• Experienced OTM/GTM Functional Consultant with experience configuring OTM/GTM modules to meet organizational needs, collaborating with business stakeholders to gather and understand business requirements.
• Ability to design, build, and implement customizations and enhancements to support business processes.
• Provide training to users and create/maintain technical documentation.

The role requires experience in lifecycle activities such as requirements mapping, gap analysis, conference room pilots, UAT, and other implementation disciplines. It also includes all aspects of functional consulting, including bespoke projects, customizations, upgrades, and providing system and business process advice.

The role reports directly to the Applications LBPL, with cross-functional responsibilities to the Applications Management Leadership Team, the IS Project Management Group, and senior Business Sponsors.

Principal Relationships (beyond the UK IS team):

• Business Users and key process owners (Application Management Support Team)
• ERP Application Vendors and 3rd Party Support Management
• Group IS (especially ERP and PLM systems Teams and EA)

Key Responsibilities and Tasks:

• Provision of Functional Consulting Services for GTM/OTM Modules and Group/Business Applications.
• Gathering, documenting, and managing business requirements and process flow charts.
• Analysis, design, testing, training, implementation, and support using prescribed software lifecycle techniques.
• Assist in defining and optimizing business processes and driving change through negotiation and consensus-building.
• Ensure initiatives follow proper planning, scheduling, and management processes.
• Manage project delivery and expectations, ensuring customer satisfaction.
• Assist with risk and change management on projects.
• Work closely with the business community, including coaching and mentoring activities.
• Prepare and support Functional Design documents for custom development.
• Participate in transitioning requirements to third-party development teams.
• Translate requirements into test conditions and expected results for testing phases.
• Participate in quality management reviews of designs and work products.
• Build and maintain client relationships internally and externally.

Skills

Essential

• OTM/GTM Solution expert with at least five years of implementation experience.
• Functional skills in OTM/GTM modules and Oracle ERP domains such as Manufacturing, Supply Chain, Procurement, Projects, Repair/Service, and Finance.
• Broad IT knowledge of large ERP systems (SAP, IBS, CODA), including applications, storage, networks, and system integration.
• Experience with design-to-implementation methodologies on ERP projects.
• Technical IT knowledge covering security, transaction processing, user interface, data management, and operating systems.
• Understanding of SLA and Service Delivery concepts.
• Strong communication skills, both written and verbal.
• Teamworking and leadership experience.
• Logical analysis and business awareness.
• IT development skills (DBA, SQL, web technologies).
• Proficiency in Word, Excel, Visio, PowerPoint, and Office tools.

Desirable

• Knowledge of project management processes, including MS Project.
• Understanding of business change/user change impacts of IS changes.

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In line with Thales' security requirements, candidates will need to provide evidence of identity, eligibility to work in the UK, and employment/education history for up to three years. Some roles may require full Security Clearance, which involves further documentation. For details, refer to the DBS NSV Agency.

At Thales, we provide careers, not just jobs. With 80,000 employees across 68 countries, our mobility policy enables employees to develop their careers at home and abroad, in existing or new fields. We embrace flexibility as a smarter way of working.

Thales UK is committed to inclusive, barrier-free recruitment. We offer reasonable adjustments to support neuro-diverse applicants or those with disabilities or long-term conditions. To request adjustments or for questions about the recruitment process, contact Resourcing Ops for mid to senior roles or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!