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Work From Home- Admin Assistant-Travel Booking

Jewels Travel Destinations

London

Remote

GBP 25,000 - 35,000

Full time

30+ days ago

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An established industry player is seeking passionate individuals to join their team in creating unforgettable travel experiences. This role involves booking and coordinating travel arrangements, providing top-notch customer service, and managing client records efficiently. Ideal candidates will possess strong communication skills, a knack for problem-solving, and the ability to thrive in a remote environment. Enjoy the flexibility of working from home while contributing to a supportive team atmosphere. With opportunities for professional development and travel perks, this position is perfect for those looking to turn their passion for travel into a rewarding career.

Remote Work

Competitive Compensation

Professional Development

Travel Perks

1099 Business Opportunity

Experience in customer service or the travel industry is essential.
Strong communication and problem-solving skills are vital.

Arrange flights, hotels, and activities for seamless travel experiences.
Provide exceptional customer support via various channels.
Maintain accurate booking details and customer interactions.

Strong communication skills

Excellent customer service aptitude

Proficiency with travel booking platforms

Proficiency with CRM systems

Organization skills

Problem-solving skills

Flexibility

High school diploma or equivalent

Travel/tourism certification

Are you ready to channel your passion for exploration into an exciting business opportunity? Join our team and help craft dreamy getaways, unforgettable cruises, and perfect vacations for travelers worldwide!

Responsibilities

Booking & Coordination: Arrange flights, hotels, car rentals, and activities to create seamless travel experiences for clients.
Customer Service: Provide exceptional support via phone, email, and chat—resolving inquiries, addressing issues, and ensuring overall customer satisfaction.
Data Entry & Record Management: Accurately maintain booking details, payments, and customer interactions in our CRM system.
Travel Advisory: Offer expert guidance on destinations, travel arrangements, and insurance options tailored to each client’s needs.
Problem Solving: Address unforeseen travel challenges (e.g., flight cancellations, itinerary adjustments) promptly and propose timely solutions.

Requirements

Experience: Previous background in customer service or the travel industry.
Skills: Strong communication (both verbal and written), excellent customer service aptitude, and proficiency with travel booking platforms and CRM systems.
Organization: Capable of handling multiple tasks and prioritizing effectively in a remote environment.
Problem-Solving: Adept at identifying and resolving client concerns swiftly and professionally.
Flexibility: Willingness to work varied hours, including evenings and weekends, to accommodate different time zones and client needs.
Education: High school diploma or equivalent (additional travel/tourism certification is a plus).

Benefits

Remote Work: Enjoy the freedom of working from home in a supportive team setting.
Competitive Compensation: Salary commensurate with experience, plus potential performance-based incentives.
Professional Development: Access ongoing training and career growth opportunities in the travel industry.
Travel Perks: Take advantage of discounts on personal bookings and familiarization trips to broaden your destination knowledge.
1099 Business Opportunity

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