Conference & Events Team Member

TN United Kingdom; Warrington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in Warrington is seeking a Conference & Events Team Member to enhance guest experiences. This flexible role involves working across various food and beverage areas while ensuring high standards of service. Ideal candidates will have strong customer service skills and the ability to work under pressure. Join a diverse team committed to providing exceptional hospitality.

Benefits

Free Health Club Membership

Discounts across The QHotels Collection

Family & Friends Discounts

Support with Training & Professional Qualifications

Employee Assistance Program

Refer a Friend Scheme

Free Parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions.

Skills

Customer Service

Time Management

Organizational Skills

Ability to Work Under Pressure

Job description

Conference & Events Team Member, Warrington

Client: The Park Royal Hotel & Spa

Location: Warrington, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organizational skills
• Ability to work under pressure

Curious to find out more?

The Park Royal Hotel & Spa is located just outside Warrington. Our 4-star, 146-bedroom hotel features a restaurant, lounge bar, terrace, and offers afternoon tea, private dining, and event spaces. Leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities. Please inform us if you require any reasonable adjustments during the recruitment process.

We also support the UK Armed Forces and have signed the Armed Forces Covenant with a Silver Award.