Assistant Business Support Lead

NHS; Lichfield; On-site; GBP 29,000 - 37,000; Part time

Job summary

The NHS is seeking a committed Assistant Business Support Lead to oversee Business Support Teams in Lichfield and Tamworth. This part-time role involves managing staff, ensuring service quality, and supporting management teams within Adult Social Care. The position offers opportunities for professional development and is part of a diverse and inclusive organization.

Qualifications

• Experience in administration and managing support staff.
• Strong communication and IT skills are essential.
• Ability to work independently and as part of a team.

Responsibilities

• Manage a group of business support staff and carry out supervision.
• Provide timely and effective support to management teams.
• Ensure services are responsive and delivered to high standards.

Skills

Attention to detail

Communication

IT skills

Organisational skills

Job description

Job summary

PLEASE NOTE:- This post is only available from October 2025

Adult Social Care Community Business Support services in Staffordshire are looking to appoint an experienced Assistant Business Support Lead to work within Adult Social Care with responsibility for the Business Support Teams in both Lichfield and Tamworth. There will be an expectation that an equal amount of time is spent in each location. You will be part of the Management Team supporting the South East (Lichfield, Tamworth and East Staffs) working alongside colleagues covering these areas.

Lichfield District Council House, 20 Frog Lane, Lichfield, WS13 6HP - band 5 - 18.75 hours per week - working Monday and Tuesday all day and Wednesday afternoon

Main duties of the job

We are seeking a highly motivated and committed Administrator to work within the Community Business Support team supporting Adult Social Care within our Partnership Trust. You will need to have excellent attention to detail, be able to work within a team and/or independently, and possess strong communication skills, good IT skills, and a willingness to learn.

The post holder will be responsible for managing a group of business support staff, carrying out supervision and appraisals, and the recruitment and management of staff. You will support the Management teams in providing timely, efficient, and effective support, ensuring that services are responsive, innovative, and delivered to the highest standard possible. You should be self-motivated and able to communicate effectively with all disciplines of staff across the organisation.

About us

Midlands Partnership NHS Foundation Trust is an award-winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight, and Essex.

We pride ourselves on supporting the well-being of our employees both physically and mentally, offering counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.

We encourage career development through in-house training programs and coaching support.

Demonstrating our strong commitment to equality, diversity, and inclusion, we particularly welcome applications from individuals who may be from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with disabilities, or LGBTQ+ individuals who meet the specific criteria.

We are embedding values-based and inclusive recruitment practices to ensure all applicants, from any background, have an equal chance of success in securing a role with us.

Details

Date posted: 22 May 2025

Pay scheme: Agenda for Change

Band: Band 5

Salary: £29,970 to £36,483 per year

Contract: Permanent

Working pattern: Part-time

Reference number: 301-SB-25-7184340

Job locations

Lichfield District Council

District Council House, 20 Frog Lane

Lichfield, WS13 6HP

Job description

Job responsibilities

The successful applicant will have excellent organisational, information management, and interpersonal skills. They will thrive in a fast-paced environment with competing demands and priorities.

.We put quality first. We focus on people. We take responsibility.

Social Work Learning Academy (SWLA)

On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The specific SWLA stage (e.g., Stage 1 - ASYE, Stage 2 - Social Worker, or Stage 3 - Advanced Social Worker) will be determined considering prior CPD and experience. The post holder will be responsible for their own CPD.

The post holder is expected to behave in a manner aligned with the Partnership Trust values: We put quality first. We focus on people. We take responsibility.