Smart Meter Dual Fuel Engineer

M Group Energy; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join M Group Energy as a Smart Meter Engineer, where you'll install and maintain smart meters while providing top-notch customer service. Enjoy a supportive work environment with opportunities for training and development, alongside competitive pay and bonuses. This role allows you to make a real difference in customers' lives while ensuring safety and efficiency in energy usage.

Benefits

Matched or contributory pension scheme

Online GP service, 24/7

Employee assistance programme

Life assurance

Cycle to work scheme

Enhanced maternity and paternity leave

Discretionary bonus scheme

22 days plus bank holidays

Qualifications

• Valid UK driving licence with less than 6 points.
• Experience installing gas and electric smart meters.
• Previous MOCOPA experience to a multi-rate level.

Responsibilities

• Responding to emergency and maintenance appointments for smart meters.
• Completing installation and removal of smart meters in homes.
• Ensuring customer satisfaction and explaining benefits of smart meters.

Skills

Customer service

Installation

Communication

Education

CCN1 / CMA1 / CMA3 with MET1

NVQ Level 2 in Smart Metering Dual Fuel

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.

Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.

Want to come and be a part of it?

What will you be doing?

As an engineer, you'll be be responding to emergency and maintenance appointments on behalf of EON, ensuring customers Smart Meters are working correctly. Do you enjoy working on your own, chatting to customers and meeting new people?

Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. Do you like meeting new people, and helping make a difference to their lives?

As part of your day, you'll be completing the installation and removal of smart meters (SMETS2) in our customers homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There's an uncapped bonus for any extra jobs you complete too.

You'll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance.

You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 83% of our field management team have been internally promoted up from a technician. Are you looking for longevity in your career? You can have it with M Group Energy.

You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is upto scratch? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety!

Worried the role could be lonely? You'll be on weekly meetings, catch ups and our field managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine.

What You’ll Bring

• Valid UK driving licence- You must have held your licence for 1 year and have less that 6 points.
• Do you have a CCN1 / CMA1 / CMA3 all with MET1, orhold an NVQ Level 2 in Smart Metering Dual Fuel?
• Are you experiences installing gas and electric smart meters?
• Have you got previous MOCOPA experience to a multi rate level?
  
  

If you have the below qualifications and skills, great, but you don’t need them to apply;

• Bonus qualifications such as REGT1, 3 phase
• Ideally have been registered on the EUSR portal
  
  

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
  
  

In addition, this role offers;

• £1000 Safety Bonus per year, paid to you at 6-month intervals
• You could receive £1000 Attendance Bonus per year, paid at 6-month intervals
• You'll have access too an uncapped additional productivity related bonus
• Are you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary!
• Regular overtime paid is available to you at time and a half and double time on Sundays
• Looking for progression? 87% of our field managers have been promoted from DF engineers
• Company van/vehicle and fuel card for business use
• Discretionary bonus scheme
• Recommend a friend - get rewarded for introducing people to us!
• Standby / Overtime / Call out
• 22 days plus bank holiday, rising to 25 days with service
  
  

About Us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
  
  

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupE