Apprentice Tool Hire Controller

TN United Kingdom; Chesterfield; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading plant hire specialist in Chesterfield seeks a motivated Apprentice Tool Hire Controller. This role offers a chance to develop skills in the tool hire industry while receiving training and mentorship. Join a dynamic environment with opportunities for career growth.

Benefits

Competitive salary

Electric and hybrid vehicle leasing options

Profit sharing through bonus schemes

Retirement plan with AVIVA

Life assurance benefits

Health support via Digital GP app

Flexible working arrangements

24 days annual leave

Cycle to Work scheme

Employee Assistance Programme

Qualifications

• Support managing hire desk activities and customer inquiries.
• Assist in setting up new hire contracts and negotiations.

Responsibilities

• Handle hire/off-hire, repair, maintenance of tools.
• Build and maintain customer relationships.

Skills

Customer Relationship Management

Negotiation

Record Keeping

Education

Level 2 Hire Controller apprenticeship

Job description

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Client:

Henry Boot Plc

Location:

Chesterfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

748e6c4111fd

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Banner Plant is part of Henry Boot, one of the UK’s leading land, property development, home building and construction businesses. Together, we are where great places start.

Banner Plant is a leading plant hire specialist for construction, infrastructure, and industry. We offer a wide range of products and services for sale and hire, and continually refresh our hire fleet, transport, and service facilities.

Operating from seven regional depots in northern England, we have supplied modern, technically acceptable, and competitive construction products and services for over 65 years.

We are seeking a motivated individual to join as an Apprentice Tool Hire Controller at our Chesterfield depot. This role offers an exciting opportunity to learn about the tool hire industry, develop skills, and start a career in a dynamic environment.

As an Apprentice Hire Controller, you will study the Level 2 Hire Controller apprenticeship, which takes around 15 months. You will receive training and mentorship to handle hire/off-hire, repair, maintenance, and transportation of the company's small plant and tools fleet.

• Support with managing hire desk activities, ensuring adherence to company policies and performance targets
• Assist in setting up new hire contracts and creating quotes within parameters
• Support negotiations on hire costs
• Respond to calls and emails promptly
• Help resolve customer questions and issues
• Report risks or issues to managers
• Maintain accurate records and utilize systems effectively
• Liaise with accounts, workshop, and transport teams to ensure efficient operations
• Assist in sourcing tools not available in depot
• Provide management information and reports as needed

Customer Relationships & Account Management

• Build and maintain customer relationships
• Utilize and update the CRM system regularly
• Develop relationships with providers, partners, and suppliers
• Advise and support customers regarding products and services
• Understand customers’ business and objectives
• Collaborate closely with the Sales Team

Our offer:

We are committed to your career development and offer access to our People Development team. We support your personal and professional growth through various development opportunities.

Our benefits include:

• Competitive salary and commitment to equality and diversity
• Electric and hybrid vehicle leasing options
• Profit sharing through bonus schemes
• Retirement plan with AVIVA
• Life assurance benefits
• Health support via Digital GP app
• Flexible working arrangements where possible
• 24 days annual leave, with options to buy more
• Business closure between Christmas and New Year
• Enhanced parental leave pay
• Opportunities for career progression and internal talent development
• Cycle to Work scheme including e-bikes
• Employee Assistance Programme for external support

We prioritize our people and are committed to creating an inclusive environment. For adjustments or accommodations, please contact our people team at [emailprotected].

We reserve the right to close this vacancy early and do not accept unsolicited agency applications.