Assistant Mortgage Product Manager - 12 Month FTC/Secondment

Lloyds Banking Group; Bristol; Hybrid; GBP 39,000 - 45,000; Full time

Job summary

An established industry player seeks a dynamic Assistant Mortgage Product Manager to join their team. This role involves managing and enhancing a diverse mortgage portfolio while ensuring compliance with regulations. You will support data-driven decisions, collaborate with various teams, and contribute to customer management strategies. The company promotes a culture of innovation and inclusivity, offering flexible working options and a supportive environment. If you are passionate about making a difference in the financial services sector, this opportunity is perfect for you.

Benefits

Up to 15% pension contribution

Annual performance bonus

Share schemes including free shares

Flexible benefits such as discounts

30 days’ holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• Experience in mortgage products and supporting portfolio management.
• Proficiency with analytical tools for data analysis.

Responsibilities

• Support data and analytics initiatives to inform product decisions.
• Collaborate with teams to coordinate initiatives across Homes.

Skills

Analytical Skills

Customer Relationship Management

Problem-Solving

Communication Skills

Risk Management

Strategic Thinking

Education

Degree or Higher Education

Tools

MI Systems

Job description

End Date: Wednesday 21 May 2025

Salary Range: £39,825 - £44,250

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary:

Job Title: Assistant Mortgage Product Manager, Homes – 12 Month FTC/Secondment

Salary: The salary banding for this role is £39,825 - £44,250

Location: Chester, Manchester, Bristol, Halifax, Leeds or London

Hours: 35 hours, full time

Working Pattern: Our work style is hybrid, involving at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity:

Join Lloyds Banking Group, the UK's largest mortgage lender with over £300 billion in balances, serving 2.5 million customers, as an Assistant Product Manager. Assist in developing, coordinating, and monitoring mortgage products and channels, interpreting complex processes and analysis to anticipate customer needs.

We seek a dynamic, data-driven individual to manage and enhance our mortgage portfolio, fostering an inclusive, supportive environment that promotes work-life balance, including support for working parents.

Our team manages the Group’s mortgage portfolio across multiple brands and product types, ensuring compliance with regulatory requirements and internal policies. We value problem solvers who are attentive to detail and committed to positive customer outcomes.

Responsibilities include:

• Supporting data and analytics initiatives to inform product decisions, monitor performance, and identify improvement opportunities.
• Contributing to the development and delivery of customer management strategies, balancing business, conduct, and customer considerations.
• Collaborating with various teams to coordinate initiatives across Homes.
• Understanding customer behavior and product performance, evaluating risks and conduct issues.

Why Lloyds Banking Group:

We aim to build a sustainable business and a workplace where people love to work, encouraging innovation and growth with purpose.

Candidate requirements:

• A degree or higher education is beneficial.
• Experience in mortgage products and supporting portfolio management in financial services.
• Proficiency with analytical tools and MI systems for data analysis.
• Ability to influence relationships and drive improvements for customers.
• A customer-first approach, excellent communication skills, innovative problem-solving abilities, comprehensive risk management skills, and strategic thinking.

We are committed to diversity and inclusion, providing reasonable adjustments during the recruitment process and fostering a workplace where everyone belongs.

Our benefits include:

• Up to 15% pension contribution
• Annual performance bonus
• Share schemes including free shares
• Flexible benefits such as discounts
• 30 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

If you want to do impactful work that makes a difference, join our journey.

At Lloyds Banking Group, our purpose is to help Britain prosper. We focus on making a difference for customers, businesses, and communities, offering opportunities to learn and grow within a values-led, inclusive culture.

We prioritize data safety and confidentiality, conducting background checks only after formal job offers, and are committed to reflecting the diversity of the communities we serve.