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Telesales

RGH-Global Limited

Stone Cross

On-site

GBP 24,000 - 36,000

Full time

30+ days ago

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An established industry player in umbrella services seeks a dynamic individual to join their team. This role involves making outbound calls to contractors, assessing their interest in switching to umbrella services, and managing email outreach campaigns. With a focus on excellent communication and organisational skills, you'll play a key role in lead generation and customer engagement. The company offers a supportive environment with commission-based incentives, making it an exciting opportunity for those looking to thrive in a fast-paced setting. If you're proactive and enjoy working independently, this position could be the perfect fit for you.

Commission-based incentives

Friendly work environment

GCSEs or equivalent; business or marketing qualifications are a plus.
Previous experience in telemarketing or lead generation is desirable.

Make high volume outbound calls to contractors for fact finding.
Create and manage email outreach campaigns to engage contractors.

Excellent communication skills

Organisational abilities

Time management

Microsoft Office Suite

CRM software proficiency

Persuasive abilities

Proactive attitude

Friendly demeanor

GCSEs or equivalent

Qualifications in business or marketing

Microsoft Office Suite

CRM software

Company:

About our client: They are a leading umbrella services company providing comprehensive payroll and administrative support to contractors and freelancers. Their mission is to simplify the complexities of employment and ensure our clients can focus on their core activities.

Job Description:

Key Responsibilities:

Outbound Calls: Make high volume fact finding outbound calls to contractors.
Interest Assessment: Determine if contractors are interested in switching to umbrella services for better financial management and benefits or to hear more about LTD company options.
Role Exploration: Inquire if contractors are open to new job opportunities and gather relevant information.
Email Outreach Campaigns: Create and manage email outreach campaigns to engage contractors, assess their needs, and generate leads.
Lead Management: Record and pass on qualified leads to the sales team for follow-up.
Data Entry: Accurately input and update contractor information in the CRM system.
Feedback Collection: Gather feedback from contractors to help improve our services and offerings.

Requirements:

Education:

GCSEs or equivalent; additional qualifications in business, marketing, or related fields are a plus.

Skills:

Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
Ability to handle high call volumes and maintain a positive attitude.

Experience:

Previous experience in a telemarketing, lead generation, or customer service role is desirable.

Personal Attributes:

Persuasive: Ability to engage and persuade contractors effectively.
Proactive: Self-motivated with a strong work ethic and the ability to work independently.
Friendly and Approachable: Positive attitude and willingness to learn.

Commission-based incentives and a friendly and supportive work environment.

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